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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Unfortunately they've never gotten back to me.
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My shadowkeep content disappeared I was in the like 3 quest in a couple days ago
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I pre ordered beyond light and got no rewards! As I've looked at every video and with some having the same problem all I would like is my items that come with pre order and than my situation is solved
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Are you playing on Steam? If so, try right clicking Destiny in the Steam menu and click Properties. Go to "DLC" and make sure the Beyond Light Pre-Order pack is installed.
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Im on xbox atm and I've check my purchases history but it said I've purchased it and I have beyond light but none of my pre order items have popped up I've tried everything from checking YouTube to exo stranger but nothing
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If they aren't available at Master Rahool, I would get in touch with Xbox Customer Service.
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Alright and if they can't do anything am I just suppose to end this empty handed?
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Not at all. I'd encourage you to make a new post if they are unable to resolve the issue, but I do believe they are capable of resolving it for you.
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Where should I make the post bc I just got off of a talk with a support and they keep telling me to check purchases which I've done but still no items
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I would suggest under Eververse help then as that's more related to purchases.
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Hey... whenever I go to log in I get a warning saying I am signed in somewhere else. How do I undo cross save? My account name is DeSTRoY1384
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I think someone else has accessed my account *Steam or Xbox but probs steam* and keeps tying to log in. I don’t care about my steam or Xbox account just undoing my cross save for destiny 2
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My destiny one save data has been deleted. Or lost or corrupted. I can’t play my game on my Xbox some reason i have the cd and redownloaded the game a bunch of times. Does anyone have a similar problem and know how to fix it?
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What issue are you encountering when you try?
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anyone know why cant I get class emblems such as slinger's sight, strider's slash, sentinel's shove, and blade's blast??
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Lament quest stopped getting progress in step 6. Deleted quest in error, now I can't get it back. How do I get the quest back?
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Hi there! Please check the Quest Kiosk, located next to the Postmaster in the Tower.
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OK, I need some help with 2 things. 1. My net is brilliant, every other game I play, I never get kicked. Yet on Destiny 2 I am always losing connection. 2. I'm on the Series X and all of a sudden I get a black screen, I have audio and can select loadout..... but no actual game visuals
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Its wanting me to repurchase shadowed and forsaken after I already own em so I can't play those activities and I paid for the deluxe edition of beyond the light and haven't gotten my free stuff
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I want to fix my clan name and the motto but when I try an error occurs
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What error are you receiving?
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I cannot see my friends that are playing destiny I can see online and offline people in the roster but I can't see people who are currently playing. Please Help.
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Ok then how can get them to fix my problem no way to see it can be fixed I just need to delete the game and move on
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If you’re encountering an issue you should make a detailed post in #help describing what is happening so it can be viewed and investigated if necessary.
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Hello, I have a friend who doesn't use has some account issues. So I come here to help her ask for some help. After beyond light came out, there is always someone move her weapons and armors. She doesn't know who did that, but she removes her account binding to every destiny app and website, but someone still can binding the phone and move her things. That is big trouble for her and makes her so scared. Could anyone can help her?
