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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I just completed the xenology quest and talked to xur, but i already had 1 exotic cipher. So now the other one is just gone?
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Unfortunately players may only hold 1.
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Fair enough. A warning when i spoke to xur would've been nice though. Ah well, too bad. Thanks anyway
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Hello I ordered the wrong beyond light. I bought beyond light for pc and not for Xbox one I was hoping that I could get a refund
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You’ll have to talk to the retailer you purchased from to see if they can either refund you or swap your purchase.
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I bought it off of bungie website
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So i just completed the pit of heresy with a friend. During this run i didnt die, and after we killed the boss i had the golden pop-up that i completed it flawlessly. However i can not claim the eternal heretic triumph at this time. Tracker also confirms i cleared it without dying, it was during a single run, no checkpoints. Is there a way i can check it in game i cleared this aswell?
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My main gameplay is on the xbox, I tried stadia, but stopped cross save on it as I was not going to keep it. I'm wanting to play on the ps4 to prep for ps5 but I have to wait 85 days still. I bought the dlc on ps4 so I'd like to play it. Any help would be appreciated.
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Unfortunately if you have disabled cross save you must wait out the 90 day period. There is no way around it.
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Even though I stopped it on stadia but want to start it up on playstation?
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Unfortunately not. Cross save is intended to be a semi-permanent feature.
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Will that's a bummer. Would of waited to buy beyond light if I'd known this. 85 days is a while to not play what I payed for.
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Anyway I can contact bungie and they can look at my purchases and see that I'm not cheating or whatever they think will happen in the 90 days? I'd really like to play on the ps4 to get used to it.
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Edited by CandidCrew: 11/15/2020 12:07:23 PMi definitely need help regarding and old 2010 problem and need to speak to who ever works at bungie... its about my old profile on bungie someone has it so my xbox name shows up twice on this site.
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I purchased beyond light deluxe edition on steam, it says i have it installed in properties and in my library, i dodnt recieve the seasons pass and other bonuses and im also locked from doing the current campaign, ive already reinstalled and still have the same issues, please help fix this issue or just refund my purchase and ill no longer play this game.
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Did you set up cross save after purchasing Beyond Light?
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Preordered legendary edition on ps4 and did not get the preorder bonus from Rahool. I have reinstalled the licenses and the game and Still nothing.
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Hi there is a problem with this quest (picture in the link) i did reset my valor rank and then it went to -999 999 / 700
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You may want to try restarting your Destiny application and seeing it if persists.
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Still doesn't work .. if i had only 2 or 4 k negativ i would do it but here it's like impossible to earn 999k points valor in a season.
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i only play on pc steam, I keep getting error code weasel and I don't need cross save. my internet is fine but it still kicks me off. I don't think I'm banned so I need answers
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Listen I preordered the Beyond light DLC and still haven’t gotten my rewards after the whole story. I even have the downloads on my Xbox and it still hasn’t given me my rewards. I literally just want what I paid for.
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Please Ive been looking for answers everywhere. I bought the beyond light deluxe edition, have recieved the cosmetic items such as the sparrow and ghost, but at times cannot access the campaign, and I dont have the season pass. Ive tried re installing, waiting in orbit for hours, and nothing has happened. I tried to post my problem earlier and I still have no answer. This is on steam. I tried to contact steam for help but they just redirect me to these forums. I would really love to play this game but its been impossible to do so. Please help. I have receipts for everything.
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I have a problem with the A Guardian Rise quest when I talk to Ikora and he is supposed to give me something and nothing comes out. Can someone tell me what happens. I think it's a glitch or the game will crash. I uninstalled it and took it back down and nothing continues with the same. I need a solution, Please Help Me!
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I have a “little” question....my guardian have 1160 light but today his overall is 1002. Whats wrong?
