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7/31/2017 4:27:24 PM
2940
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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What bundle did you purchase and when was this purchased if you are not receiving the DLC?
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I bought the deluxe when I first was brought into the the Xbox game store now when am I going to get my dlc
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Sorry but that doesn’t answer any of my questions. I need to know the specific name of the bundle and when it was purchased. Was this the delux for the original Destiny 2 game or Beyond Light or some other. You can view the name in your recent purchases.
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I preordered the Deluxe edition for beyond light I have all the stuff shown as installed but I haven't gotten any of it in have uninstalled and reinstalled multiple times gamertag KKG Anubis
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The deluxe I pretty sure I put that in the first question
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There’s been multiple delux. Was this the delux of Destiny 2? Or Delux of Beyond Light? What was the specific name of the bundle snd when was it purchased.
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I have payed for destiny 2 beyond light deluxe edition I have all the pre-order bonuses but not game according to the game even though it did not say anything last night when it was released
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I have two accounts and I purchased beyond light deluxe on my PlayStation I have received all rewards besides the season passes I have them on the account I purchased it on if I could get the season passes switched over to the other account or not?
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The season passes are not eligible to game share as they are silver purchases rather than DLC licenses.
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Hello I pre ordered beyond light yesterday and it gave me a code for steam instead of a code for Xbox one I guess I accidentally pushed pc not console can I please have a refund so I can buy the correct version please
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Hi there! You will need to contact the store where you pre-ordered Beyond Light for any refund policies or returns.
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So I have been waiting on my refund for beyond light after the dates got changed because of covid and I never got my money back from it so my question is do I still have the DLC or did I just lost 70 dollars
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This is an issue you need to take up with your retailer, not Bungie.
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Hey I just today bought beyond light and it gave me a code for steam ( I guess I accidentally picked that I wanted beyond light for steam ) I meant to push the option for Xbox one I haven’t used the code and you can check, I was holding I could get a refund so that I can buy it for Xbox
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Hello Bungie I had bought the 2 dlc for Xbox but I have cross save and It never went to my ps4 why do I have to buy the 2 dlc again if I bought it once already on Xbox if you have cross save enabled you should be able to have everything you do on any console to the other all in one
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Attempted to connect a second ps4 in our home and began Install or destiny 2. Have separate accounts linked to the PlayStation’s and separate game downloads. My IP has been banned? I’d there a way to fix this issue. I will lose a large amount of money if this cannot be restored.
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Also we each have purchased the new DLC pack and do not want to be out all of this money?? Attempted to install the game over the same wifi as the other? Not sure if that’s why this has happened
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Edited by Mint: 11/9/2020 2:31:47 AMI completed the prophecy dungeon solo and I didn’t get the Triumph for complete it solo. I have evidence of me completing it solo like video clips, and game history of me doing it solo. I have been doing it solo all day and I didn’t get the triumph. I’m not mad I am just upset because I have spent hours and hours just trying to get it right I was trying to do it flawlessly but I gave up with that. So I try at least completing the dungeon solo so I can get the ghost but I didn’t. I have proof like 100% proof of me completing solo I have the video clips on my Xbox and game history on the bungee.net and on the destiny app. This reason why I am asking is because I really don’t want to do it again.
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Unfortunately it looks like you left and rejoined the same instance a few times. For the triumph the run must be completed without returning to orbit or starting from a checkpoint, even if you’re solo.
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Oh I didn’t know that. I’m sorry for wasting your time. Thank you for the reply. I hope you have a good day.
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I claimed the "shade hollow" emblem from the festival of the lost event on the rewards page. It says that it was applied to my account. I checked my collections page and it's not there, nor is is in the rewards page anymore either. Please advise.
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Hello I have Xbox games pass now to my understanding beyond light is on Xbox game pass for free so what does that include ? Do you get the campaign and stuff and just not the season pass, do you get the base game what do you get with the Xbox game pass free beyond light edition ?
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Gamespass subscribers will gain access to Forsaken, Shadowkeep and now Beyond Light. The digital base game and the first two DLCs are currently free for everyone on platform stores.
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I got the confirmation email for making this account but I can't get it for the password reset on my main account
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I can't get the password reset email on my main account, had to make this one just to post this
