Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
The password / authentication for your Bungie.net profile is whatever you use for your PSN / Xbox / Steam / stadia. Bungie.net does not have its own password system. You will need to reach out to your platform customer service for help recovering or resetting your password there.
-
I tried the email and password I have for psn but it still doesn't work. Am I missing something?
-
Nvm I'm an idiot. I got it. Thanks
-
As I mentioned Bungie.net uses your console accounts as authentication. If you’re having issues you’ll have to reach out to PlayStation customer support for help recovering your email / password.
-
I re installed game and lost all data. Is there a way I can get that back
-
I still see 3 characters on your account. Looking at their history it seems like you took a break since last December. Is this not what you’re seeing in game?
-
Bungie why was I double charged for pre ordering beyond light I pre order it way back when it was supposed to come out and if he don't fix it I'm never buying anything from u guys again
-
You will have to reach out to the retailer you purchased your content from ad Bungie does not sell licenses for dlc content.
-
So I bought silver to purchase armor ornaments and purchased those through the store then I unlocked them in my inventory so I could apply them and they are nowhere to be found? I don’t understand why it was only them armor ones that don’t appear to be anywhere also I’m a little upset that I spent 20 dollars on something I can’t use if someone could help me here I would appreciate it
-
Hello What can i do if i lost a crrtain part of my bright dust, if i did not spend it? :(
-
Trying to get Whisper if the Worm catalyst completed, I have 96% of the blighted energy done and have completed 2 more heroic Whisper runs and it hasn’t gone up, I was just wondering if it’s a glitch or not. My singe was the same as the Whisper singe as well.
-
Hi I’m experiencing log in issues with destiny 2. I played earlier today and now I login and my ps4 says my permission to access online multiplayer gameplay or profile may have been signed in elsewhere.
-
hello my name is thorn, um my cousins are having a hard time starting up the game. they have forsaken and all the dlcs installed. but it won’t let them play the content. do you know what could be the problem
-
Hello i had a ballistics log just disappear from my warlock please help i wont get any black armory exotics unless i get it back in time!
-
I'm pissed off. I spent $54.99 on the 2 expansion combo and then not a week later they release them for free on game pass. I feel I'm owed a refund or at least access to forsaken since it was a waste of my money but they make it impossible to get in touch with them. It's bullshit
-
Can anyone tell me how to get fix not being able to find players in crucible or gambit on destiny 2 ?
-
Edited by Roo: 10/16/2020 11:02:42 AMI'm necroing an old post but I'm in need of an actual response from Bungie itself. The triumph "Masterworks Masterpiece" is glitched and is [b]not[/b] tracking properly. I've had several solo multi-kills with masterworked weapons and it hasn't gone up. At this pace, I'll end the season without this triumph and won't be able to reach the maximum triumph score for a long time as that triumph is getting vaulted in 26 days. There are several posts regarding this issue and in none have I seen a reply by Bungie. I'd like to get this sorted before the end of the season. Thanks, Roo
-
I accidentally unlinked my bungie accounts is there anyway I can have the 90 day wait period removed or do I have to wait the whole time I really want to play the new expansion.
-
Unfortunately if you have deactivated cross save you cannot reenable it until the timer is up.
-
i finished the last word quest and i swear ot said that i got the gun but my game crashed and when i loaded back in it wasnt there
-
Bungie ur game is ass fix it like now
-
Edited by Bithmus: 10/11/2020 2:49:28 AMI have been doing the catalyst for outbreak perfected with no issue lately until I got to 77% on it. The last three weeks I tried to do the heroic zero hour and the puzzle I get no nanites. The problem isn't that I've already done it each week trust me I've tested this. I've done it each week after reset and I still get no nanites. I have made sure to do it every week to keep checking, and even got another out break perfect but it doesn't work. It is super frustrating because I poured a lot of time into this gun and was super excited to use it but can't complete it because of a glitch. Can you please help. I don't know why it won't work.
-
Hey, will interference loop back around next week after the new one from this week? cause I’m missing the crystal encounter to get the forerunner seal!
-
hey there um i switch from ps4 to pc recently and my dlc wont go to my pc any idea why?
-
Unfortunately licenses from one platform are not compatible with others. When switching platforms you will need to purchase a licenses for any content you intend to play on the new platform.