Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Hey I did the cross save from ps4 to pc and it didn’t work on the forsaken DLC and I’m wondering if there is any way to restore my purchase
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Expansions do not more cross platform when you cross save your account.
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This is kind of an old shader, but I am missing my Honors of the Nine shader from my collections. I had it in my inventory when collections went live, I even have it on a Nameless Midnight; however, it's not showing up in my collections anymore. what can I do? or is there a way I can get it back?
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Hey I need some help with a issue I’m having. So on destiny 2 I am not offered the last word quest and I have lost the quest for the bastion I have watched multiple videos on this and how to get them where to find it and it’s no where. Hope to hear back from you thanks l.
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Bug in the means to and end Quest, cant claim reward, its been 1 week now, no fix, d1 year 1 player, you need to help
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I made a purchase at bungie store it took my money but I never got a confirmation of my purchase. Please help me.
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You’ll have to contact the Bungie store customer service for inquiries regarding the store.
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How do I do that?
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Sorry I forgot to link the URL. https://bungiestore.com/pages/customer-service
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I was unfairly banned this afternoon and I would like you to help me solve that problem [b][/b]
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Im stuck on light vs light for dredgen title nobody pops there supers anymore so its basicly impossible too complete.
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I’m am getting disconnected from comp nearly every game but I go into control and I get a good game why am I getting kicked out of comp and loosing my points
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Hello, I’m also looking for some help with the actual loading of the game. After the update, it hasn’t let me do anything but open the director.
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Edited by Steel Assassin: 6/18/2020 5:24:16 AMI am having trouble with Umbrella Uncoding to Unicode the engrams I am playing on ps4 started playing three days ago and it not letting me my friends told me it a bug Sense I can’t seem to get the mission from the drifter, that I can’t Uncode them idk what to do and it’s frustrating me cause I need to power light gear. If you can resolve my problem that’ll be great you can email me at my email at [redacted] or psn message me at FJZero- [spoiler]Moderator edit: removed personal info to protect privacy[/spoiler]
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I have problem with shadowkeep dlc on steam. I go to the moon to do nightmare hunts and it says that I have to buy shadowkeep again when I already did so last friday. Please help!!
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I do have a technical issue I’ve recently reinstalled the game and it seems all my toons got reset back to low level while they all where level 40 and my light power is now down to 0 too from 750 where I left them off
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Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?
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[quote]Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?[/quote] True the app it shows I have 3 rooms maxed at the lost king expansion but when I login on my ps4 it’s all empty and low level
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[quote][quote]Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?[/quote] True the app it shows I have 3 rooms maxed at the lost king expansion but when I login on my ps4 it’s all empty and low level[/quote] Destiny 2 actually https://ibb.co/3WDRK18
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The screenshot you are showing is the UI for Destiny 1.
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[quote]The screenshot you are showing is the UI for Destiny 1.[/quote] That’s correct apparently I installed destiny 1 instead of too. I blame the brain surgery I had last week
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[quote][quote][quote]Hi there! Looking at your profile right now, you have 3 characters that are at 750 in Destiny 2. Can you please provide a screenshot of the issue?[/quote] True the app it shows I have 3 rooms maxed at the lost king expansion but when I login on my ps4 it’s all empty and low level[/quote] Destiny 2 actually https://ibb.co/3WDRK18[/https://ibb.co/hMP5d3z
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To clarify, we are discussing Destiny 1, correct? Destiny 2 characters cannot be brought back into Destiny 1.
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[quote]To clarify, we are discussing Destiny 1, correct? Destiny 2 characters cannot be brought back into Destiny 1.[/quote] I can’t seem to figure out how to sent screenshot, how does that work so I can show up what I mean
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So I just set up a clan for my PC account and it says this is not the active clan for this account how do I fix that.