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7/31/2017 4:27:24 PM
2940
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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So when season of undying/shadowkeep came out, i bought the season pass with the intention of working through it to get to the universal ornaments. Unfortunately, I had some family issues as well as a lot of school work because it was my junior year of high school. I was bummed out that i didnt have time enough to work towards the universal ornaments in the season pass. I was wondering if there was any possible way that you or someone could put those ornaments on my account. im so bummed that i wasnt able to get them because i paid 35 dollars for the content and was unable to obtain it. if u need to look and make sure that i actually bought shadowkeep when it came out, then thats cool with me. if you cannot put those ornaments on my account i undertand. thanks and have a great day.
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Unfortunately it is not possible to receive these items anymore.
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I understand they are no longer available, but I paid for them. I dont care about anything else In the pass, I just really want what I paid for. I was just put in a bad situation where I was unable to work my way through the season pass to the universal ornaments. PLEASE... I paid for it.
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All players had to earn the season pass rewards. They cannot be gifted to anyone who did not complete the requirements.
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I paid for it and was put in a situation I was not expecting to be in. I don’t care about my titan or hunter I just want it for my warlock. I just don’t understand y I can’t be compensated just a little for the money I gave to bungie. I’m really upset. Is the reason just because I didn’t level up enough? If so that’s bs because I paid for the content. So PLEASE if there is anything u or someone else can do. (This message is not in an angry tone)
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Edited by Murmur: 6/13/2020 4:18:46 AMsolved
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So I bought the new update deluxe edition and I haven’t get my rewards
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I have the new season and I couldn't figure out how to collect the new umbral engrams. Now I have it figured out but I have 10 of them and drifter is trying to give me another one to start the machine up but I can't take it and I can't break down the other engrams to give me space. what should I do?
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I have the same problem @Kellogs
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I accidentally got a little trigger happy and bought the upgrade edition no more than like 2 hours before the start of season 11. I fully intended on upgrading with the intention of getting the new season pass but I mistakenly bought it with only a few hours left on the season pass of season 10. I have the original receipt still. Is there any way to get the season 11 pass at this point without needlessly spending more money or get a refund so I can repurchase it?
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Please Fill out the contact form here. https://www.bungie.net/en/Help/Troubleshoot?oid=13657
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Thank you, fingers crossed.
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My hole character restarted and I almost had my max hunter and when I logged back in my hunter was gone and restarted with a titan instead of a hunter. Please try to fix this because this is making me mad
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This sounds like your character was deleted. Unfortunately the retrieval of deleted characters is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
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I cant load up Destiny 2 HELP
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[quote]Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.[/quote] Hi I pre ordered the deluxe digital edition earlier today for beyond light and it is installed but I can't access the immediate Emblem, Shell etc any idea how I could resolve this?
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Bungie is currently investigating Xbox players not receiving their preorder bonus items. https://twitter.com/bungiehelp/status/1270514719653113857?s=21
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[quote]Bungie is currently investigating Xbox players not receiving their preorder bonus items. https://twitter.com/bungiehelp/status/1270514719653113857?s=21[/quote] Thank you I definitely have the updates installed so I'll wait and see what happens
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Hello. I made a mistake. I purchased the new season pass with silver but I did not realize I could purchase the Shadowkeep expansion with the new season already provided with it. I wanted to request a refund of the season pass I purchased with silver seeing as how it comes with the shadowkeep expansion which I have just recently purchased as well, but mistakenly after I purchased the season pass first with the silver. Thank you.
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I have ran the mission to get outbreak perfected about 20 times I keep making it to the boss with plenty of time left but I lagg out with about 5 minutes left every time I have tried hosting not being the host I have done this with many different fire teams I have spent hours and hours and hours doing this and I lag out every time and I’m soooo pissed cuz I every time I lag out my other teammates don’t and they can invite me back. So they finish it get the gun and I just helped them the whole way there for nothing times 20
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I started playing at end of season 9, I earned Beach light sidearm and I'm afraid I've lost it. Is there anyway I can retrieve this weapon back? Please help. Thank you, - Jeremy JKingdEm
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On the pale horse quest, I’ve already completed the Quarry legendary lost sector twice but the quest step won’t advance any further.
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Um I completed my dredgen seal but the very last triumph in the top isn't completing so I cant get the name
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You need to complete the Gambit badge still. You can inspect your missing items by inspecting the badge on your collections page.
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The pale horse quest won’t progress further and I’ve completed the Quarry legendary lost sector twice.
