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7/31/2017 4:27:24 PM
2940
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I just baught Destiny 1 "The Collection" from Target this afternoon. One code expired in 09/20/16 and the other on 9/20/18. I put in the codes into playstation to confurm that they had expired. Is there a way to get valid codes or get a new codes generated? If necessary I still have the receipt.
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Unfortunately virtually all Destiny 1 does have expired. Bungie does not issue codes for content such as that. You’ll need to work with your retailer for a possible refund. At this time the only way to purchase Destiny 1 expansions is through the Destiny - The Collection from your console store.
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Am I still able to ask a question here?
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I accidentally unlinked my account while having clan issues that forced me to get error codes, so i was forced to unlink, which solved the issue, but now I cant relink my account for another 44 days, what can I do its not even my fault. I was getting error coded, not fair bungie.
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Hello I have done all the steps to the thorn quest and I have done the final challenge ove 10 times now the correct way each time and I am not getting the thorn please can you help
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This means you’re killing the final boss too quickly. You have to complete the fight slow and kill the special knights that come out at certain intervals during the fight.
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Yes I have done it correctly 10 times now and I refuse to do it again I’m doing it perfectly
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Unfortunately you would have not. If you can provide a video of your encounter we can check out where things are not working.
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Hello the thorn problem is fixed but I keep getting error code chicken please can you help?
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What is the “correct way”?
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Hard to explain but you don’t kill the boss right at the start
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It’s actually not hard to explain & it’s more than just not killing boss when it spawns at start. The “correct way” is to kill the 2 yellow-bar arbiter knights that spawn after the shrieker shields up & moved to top platform where the orb unshields it. Once these 2 knights are killed, you can then kill the boss.
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Yes I know are you someone who works for bungie
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No just a gamer who provides help on the forums. If you’ve done it correctly & not received the gun, then post a video of you doing the final area, killing the knights, then killing shrieker, but not getting gun as chest/reward.
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I’ve lost all my saved data and my light level is beginner again. I can’t reaquite anything or do forges or get the quest to do forges. I can’t do anything. What now?
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hi i’ve got a question about the cosmetic outfits in the game specifically the luxe warlock bundle, how do i equip this so i’m wearing it ?
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These are ornaments, you can inspect your gear and equip them like a mod on the item.
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Okay so today I was doing a strike and out of nowhere I’m kicked off of destiny servers. I tried to reload in and when I was picking my character, all of them were deleted and only a starter titan instead of my original three. Those characters took hard work and I had a lot of good stuff that I just lost. Plus I was close to reaching 1010 on one of my characters. I at least want to know why this has happened and if their is anyway to fix it
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I got my felwinters lie quest done on the 20th but about an hour later I logged on the app so I could get it on my titan and all of the sudden I don’t have my felwinters lie anymore.
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In Destiny characters can only be manually deleted. Unfortunately the retrieval of deleted characters is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
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According to the game API, you have multiple deleted characters on your account. You also have cross save enabled, with your XBOX account as the primary set. It may be possible that your account was compromised. I would strongly urge that you change your password on both of your accounts and enable 2 factor authentication. Unfortunately, Bungie does not restore lost or deleted characters for any reason. Deleting characters requires you to hold a button for several seconds and can only be done in-game. [quote]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: * Restoration of deleted characters [/quote] [url=https://www.bungie.net/en/Help/Article/12211]More information[/url]
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But I was forcefully kicked off of destiny two then loaded into a disaster
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You most likely received a WEASEL error code when it occurred. If you have Cross Save enabled, that means that someone booted you out of your session and started deleting your characters, which is I urge you to change your passwords and set up two factor authentication. However, as I mentioned, Bungie does not restore deleted items or characters for any reason.
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Well do you have instructions on how to disable crossave? Because I was hacked and got my account back recently with cross save enabled
