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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I have the same problem @Kellogs
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I accidentally got a little trigger happy and bought the upgrade edition no more than like 2 hours before the start of season 11. I fully intended on upgrading with the intention of getting the new season pass but I mistakenly bought it with only a few hours left on the season pass of season 10. I have the original receipt still. Is there any way to get the season 11 pass at this point without needlessly spending more money or get a refund so I can repurchase it?
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Please Fill out the contact form here. https://www.bungie.net/en/Help/Troubleshoot?oid=13657
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Thank you, fingers crossed.
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My hole character restarted and I almost had my max hunter and when I logged back in my hunter was gone and restarted with a titan instead of a hunter. Please try to fix this because this is making me mad
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This sounds like your character was deleted. Unfortunately the retrieval of deleted characters is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
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I cant load up Destiny 2 HELP
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[quote]Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.[/quote] Hi I pre ordered the deluxe digital edition earlier today for beyond light and it is installed but I can't access the immediate Emblem, Shell etc any idea how I could resolve this?
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Bungie is currently investigating Xbox players not receiving their preorder bonus items. https://twitter.com/bungiehelp/status/1270514719653113857?s=21
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[quote]Bungie is currently investigating Xbox players not receiving their preorder bonus items. https://twitter.com/bungiehelp/status/1270514719653113857?s=21[/quote] Thank you I definitely have the updates installed so I'll wait and see what happens
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Hello. I made a mistake. I purchased the new season pass with silver but I did not realize I could purchase the Shadowkeep expansion with the new season already provided with it. I wanted to request a refund of the season pass I purchased with silver seeing as how it comes with the shadowkeep expansion which I have just recently purchased as well, but mistakenly after I purchased the season pass first with the silver. Thank you.
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I have ran the mission to get outbreak perfected about 20 times I keep making it to the boss with plenty of time left but I lagg out with about 5 minutes left every time I have tried hosting not being the host I have done this with many different fire teams I have spent hours and hours and hours doing this and I lag out every time and I’m soooo pissed cuz I every time I lag out my other teammates don’t and they can invite me back. So they finish it get the gun and I just helped them the whole way there for nothing times 20
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I started playing at end of season 9, I earned Beach light sidearm and I'm afraid I've lost it. Is there anyway I can retrieve this weapon back? Please help. Thank you, - Jeremy JKingdEm
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On the pale horse quest, I’ve already completed the Quarry legendary lost sector twice but the quest step won’t advance any further.
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Um I completed my dredgen seal but the very last triumph in the top isn't completing so I cant get the name
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You need to complete the Gambit badge still. You can inspect your missing items by inspecting the badge on your collections page.
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The pale horse quest won’t progress further and I’ve completed the Quarry legendary lost sector twice.
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I just baught Destiny 1 "The Collection" from Target this afternoon. One code expired in 09/20/16 and the other on 9/20/18. I put in the codes into playstation to confurm that they had expired. Is there a way to get valid codes or get a new codes generated? If necessary I still have the receipt.
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Unfortunately virtually all Destiny 1 does have expired. Bungie does not issue codes for content such as that. You’ll need to work with your retailer for a possible refund. At this time the only way to purchase Destiny 1 expansions is through the Destiny - The Collection from your console store.
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Am I still able to ask a question here?
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I accidentally unlinked my account while having clan issues that forced me to get error codes, so i was forced to unlink, which solved the issue, but now I cant relink my account for another 44 days, what can I do its not even my fault. I was getting error coded, not fair bungie.
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Hello I have done all the steps to the thorn quest and I have done the final challenge ove 10 times now the correct way each time and I am not getting the thorn please can you help
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This means you’re killing the final boss too quickly. You have to complete the fight slow and kill the special knights that come out at certain intervals during the fight.
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Yes I have done it correctly 10 times now and I refuse to do it again I’m doing it perfectly
