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Edited by Myrrin: 4/14/2020 2:29:18 AMI was trying to disable cross save to get my xbox account characters back but I recently purchased silver so I can't disable it for 90 days, so is there any way I can unlink my xbox account without disabling cross save?
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The only way is to disable cross save. If you are ei able to do that at the moment please fill out the contact form here. https://www.bungie.net/en/Help/Troubleshoot?oid=48099
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Ok, Thank you.
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I need help I want to purchase the season pass for year of the worthy but I can't because I have moved from Europe to Australia and I cannot purchase things from the PlayStation store in Australia with my Australian bank account
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That’s something you will need to take up with PlayStation customer support.
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Hello. I am supposed to have access to a last word ornament (it says “in inventory” but it is not there or available when I open my gun. Is there any way Destiny can give me access?
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Have you checked your consumables or mod section of your inventory?
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Yes I have checked both. It seems to just have vanished
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Edited by Kell of Kellogs: 4/12/2020 8:08:32 PMCan you link a video of where you’re seeing this? The part where it says in inventory and your The Last Word ornament section. Thanks.
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Not sure if the link uploaded. I’ll put it in the text section here just in case: https://share.icloud.com/photos/0eb6VsESqfaIL4gkqPPC4LL6Q Thanks
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That is simply saying that you have the Last Word weapon in your inventory, not the ornament. When hovering over the ornament in the shop, you would see a banner that says "Already owned" if you do own the ornament. If you believe you do own the ornament, you may fill out the missing Eververse item form found here: https://www.bungie.net/en/Help/Troubleshoot?oid=13681
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I’ll see what I can find out for you.
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Okay, thank you!
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Here is the link.
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Yes, I will attach a photo after I finish my match. Thanks!
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@Kellogs I have a quick question, if you have cross saved from you Steam account to the Xbox one account where you completed everything on Destiny 1, will that go into your steam account once cross saved or not?
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No if you choose your steam account as s yuck criss save your Xbox account will be placed into temporary storage. Progress from your Xbox account will not merge with your steam account.
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who can i speak to do sort out my cross save because i have messed it up
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What are you trying to accomplish?
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no, as you are still using the steam save that did not qualify for the legacy rewards
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@TuxyDoh, it is not the legacy rewards i wanted, all the D1 stuff i did i want it all showing up like for example my states where i did trails, done oryx raid etc. If thats the case i might have cross save the incorrect account and i need to sort it out.
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Same concept, you are using the steam save, which did not partake in anything in d1 since it was not on pc.
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i would like to speak to a member of bungie to help sort out my cross save please.
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what are you looking to have done? Keep in mind nothing can be merged between saves, the most they can help you with is changing your active save from steam to xbox (meaning any progress/gear from steam would go in active and your xbox save progress and gear would be playable)
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right i play D1 through my Xbox, done all the triumphs everything. Then i play D2 on Steam/blizzard PC version, so when i crossed saved my Steam account to the xbox. When i look on my trails report it stated that i have been flawless x31 on D1. However when i started a new character (titan) the story is saying that i never played D1 and it is bugging me.