Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
-
My boyfriend bought an ornament for his warlock from tess last night and it made him unlock it but we are unable to find out where it went. We restarted the game and it still didn't give it to him. What should we do?
-
Once unlocked, it will be on the piece of gear it is for. Inspect the gear (weapon or armour etc) and tab down to the Appearance section. There once you change ornaments.
-
We checked all the armor and still didn't see it?
-
What was the name of the bundle that was purchased?
-
It was called Fenghuang is what he bought with his silver be had and it's under seasonal offerings.
-
This is the one for Phoenix Protocol armour?
-
Never mind we found it.
-
Why is it I keep getting kick my Internet is a gig connection but yet I today I cannot play crucible And how is it the hackers that are playing are getting through their little algorithm to catch them
-
I keep getting baboon error codes and as getting suspended from gameplay activities. I have done all suggested things on the bungie website. And the bungie website it’s an unknown error code but keeps happening after I play against full clan groups. What do I do?
-
So I bought the mihalovas warlock bundle and unlocked it in my inventory so now what???? Where the hell is it??? I cant find it to equip it like wtf????!!!
-
These are ornaments for armour. You can change the appearance of your armour when you inspect it.
-
Any way to see why I have account restriction cuz the game never gave me a warning it was just an active account restriction
-
So i was told about this app companion which i downloaded and tried linking to steam, i had to put a bungie account in which i didn't have so i made one to use this app, once i linked it all my progress was reset as a new character. i have spent money on this game and would like to continue playing on my original account. does anyone know a fix or solution to this.
-
Simply linking your account to a profile will not affect your account in game. Are you seeing this reset in game as well as on the companion app? Did you attempt to link multiple accounts or work with cross save or anything?
-
yea everything is reset, made me choose a character again. So i did attempt the cross save as i thought that was apart of the process of linking bungie to steam.
-
Cross save is only necessary if you plan on playing your account across multiple platforms. If you are not planning on doing this I would go ahead and disable it.
-
Edited by Bose: 11/11/2019 11:32:38 AMok this is why i am worried. I am pretty sure it wants me to authenticate the steam account which is not my original account it is now the new account. i can't disable cross save if i don't authenticate, if i do authenticate will it completely delete my original account from steam. sorry i'm trying to explain the best i can, and thank you for helping.
-
Nothing can be deleted from your account while on Bungie.net. If it is asking you authenticate a different account it means it is not the same one likes to your profile that you were originally playing on. You may want to ensure you’re logging into steam won’t the correct credentials as well. It sounds like you’re logging in to the new account in game as well.
-
yea it's to authenticate a different account on the same platform. so my original account with steam, is replaced with the new account on steam.
-
Accounts cannot be replaced. Each account has its own unique login credentials. If you’re having trouble logging in to your original account you should reach out to steam customer support to help recover your credentials.
-
It says. Destiny 2 has moved to steam! Your Destiny License have been transferred to Bose on Steam.
-
I went into crucible competitive matchmaking and I got the error code cabbage twice and now I am suspended from survival. I also lost 100 glory
-
Hi, my account has currently been restricted from the crucible for connection issues. I’ve been restricted for 3 weeks now and it’s resulted in me making a new account which I’m not happy about. I had nearly all the exotics and pinnacle weapons so I think it’s a bit unfair that I lose it all because someone’s reported me for lagging out. Fair enough if I was a hacker or a cheater but I’m far from it. My connection has been checked over by my supplier and it’s all fine and good to go so please please please can you try reverse my restriction’ it is literally only for pvp. I can access all the pve game just not gambit or crucible but it’s all I want to play so please I beg you or anyone to try and make this happen. Kind Regards Joe, my account is R06U3one Xbox Platfrom
-
Hi! So I've gotten new internet, which is much better, and also just plugged in an ethernet cable a few days ago. Both of these incidents have led me to be suspended from matchmaking against other players, first for two weeks and now two months. I know the next restriction is lifetime. I'm trying to avoid that but I can't get in contact with destiny support. How do I contact them? Please help, any help is greatly appreciated
-
Hey Kellogs, I linked my old PS4 account to my PC account and now I cant unlink it due to the Silver 90 day lockout, I have no way to get around this and would rather not have to wait the 45 days or whatever it is that I have left to unlink this account. Anything you can do to help?