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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I pre ordered shadow keep and didnt receive my eris morn ghost shell
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I can't get rid of a notification in my events emblems in my collections. Any help at all would be greatly appreciated. It's been this way for months and I have no way of getting in contact with anyone at Bungie to solve this issue and it's driving me insane.
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Today I loaded up destiny 2 and found that my characters were 757 instead of the 900+ I had them at. In addition, my characters are not all male exos like I had them but instead a variety of things. It weird that I still have a power bonus and all my collections and stats are there, but all the gear on my characters was removed and the game started me at the new light mission. Does anyone know how to help?
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I DID THE MYSTERY BOX TWO TIMES GETTING THREE KEYS AND ADA 1 STILL DIDNT GIVE ME THE KEY MOLD!
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Im having a problem where i have the erianas vow but i dont have the quest for the catalyst. Any ideas for what i can do.?
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With shadow keep is there anyway to uncross save lost all my shadow keep perks
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Edited by Kell of Kellogs: 10/13/2019 6:52:52 PMYou can deactivate cross save here. https://www.bungie.net/7/en/CrossSave/Recap
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@Kellogs i lost my licence for forsaken i don't know why and i don't how to get it back but i have the purchased email that i bought forsaken. so is there a way that you guys in bungie can help me with this issue that will be a lot of help. otherwise i can't play the game with my friend and have fun.
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I moved my battle net account over onto steam, all good there. My PC account is my main destiny account. I thought id give moving my PlayStation account over just to see how it all worked and log in and have a look. However....... I cant deactivate my PlayStation account or swap back to my Steam account? There's no silver on my PlayStation account so I'm not getting a 80 day waiting message, and it says the accounts "Authenticated" which it says it needs to deactivate. Still nothing. I don't think i need to deactivate my PlayStation account to go back to my migrated steam account tho? Anyone know how the F**K i get back onto my Steam Account? its the account iv made the most progress on so really not wanting to waste time playing the PSN acc.
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I preordered Shadowkeep standard edition and I for some reason I don’t have the season of undying and I searched my add ons and I see Shadowkeep and Shadowkeep preorder package so what do I do to acquire season of undying?
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Hello. I wonder if you can help me whit my game problem. I bought a Destiny The collection game from a store. I dont have any dlc. When i looked in my achivements it says "destiny the collection" while i am playing the original "destiny" and i dont know how to get the dlcs. Btw i got no code whit the game in the original package. If ther eis any way i can get these 4 dlc please help me!
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Your retailer should have supplied you with physical codes, you would need to talk to them if they did not. They being said, most of not all codes for Destiny 1 have expired. DLCs most likely have to be purchased digitally.
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hello i have a problem, my computer sound mutes itself all on it's own. it started happening when i downloaded the new destiny update can you help me?
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Edited by pogchamp: 10/12/2019 4:08:44 AMI am unable to complete the mysterious box quest as Ava-1 won't give me the Black Armory key mold, so I cannot continue with the quest. I know that this is a known issue nut is there any way I can fix it?
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At the moment there is no work around for it. You’ll just have to wait for a fix to be distributed.
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i accidentally crossed save the wrong character and i wanna switch it back but now i have to wait 90 days i dont wana wait 90 days to play destiny , is there really no way to contact bungie customer service ?
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No customer support? That is huge red flag if they scam you you can only sue them Good luck suwing them from outside of US. I never should have bought Destiny 2 they deleted my story progress and now I have to start over. I never used level booster I never wanted this -blam!- Bungie!!!
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Hey so I've purchased Forsaken DLC long time ago on battle net and after migrating to Steam I have to repurchase it somehow. It hasn't been trasnfered over to my account even though the warmind and the other one are. WTF? I payed like 40$ for and now I have to repurchase it yet AGAIN?
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You’ll want to confirm that your license didn't transfer by going into the Steam App's games section, clicking Destiny 2, then looking at your DLC
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Hi, I bought shadow keep a week ago with the season pass, I have just activated cross save and now I have lost my season pass and apparently have to pay for it again? Is there any way I can get this fixed?
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I am having problems with destiny 2 I went to do the gofannan forge and as I got to the last bit where you kill the warden the whole thing froze and its not the first time it's happened
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I have a bug I’d like to ask help with and it upsets me. With the update of destiny 2 it completed forsaken for me and I just started it. But how can I reclaim the ace of Spades if there’s no strikes or physical way for me to do so?
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Hello, every day when I play Shadowkeep I face the very annoying restriction of quest slots. You have a lot of long running quests in the game. Since the quests share their storage slots with the bounties, there is no room (!) left to take new quests or new bounties. This is very frustrating and really holds me and many other players back from progressing in the game. Please increase the number of available quest slots from 63 to at least 126 ! Many thanks in advance for your support.
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Hello, i downloaded Destiny with steam today after the client change from Blizzard to steam and now it says iam banned. I never played that game how am I banned wtf pls help me. What is this??
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I can’t access any of the dlc content I payed for after the shadowkeep update, why is this? Can SOMEONE help? I made a new character but cannot access or re play the dlcs I’ve done or continue what I spent money on, I don’t know who I can contact and can’t find anything about this.
