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7/31/2017 4:27:24 PM
2964
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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I need help for some reason I can’t get the Wish Ender I have the quest also did it and went to the statue doesn’t let me do anything and I don’t get the weapon
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After you talk to the statue it starts a hidden quest in the Tangled Shore.
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Cross save issues. I loaded up destiny for the first time in a while.and accepted the cross save condition, even though I only play destiny on my PS4 I thought it wouldn't hurt to have it set up anyway. Following that my two guardians (a human titan and a human hunter) had been wiped, leaving only my back up guardian (a titan exo) left still to play without having to start from scratch. I loaded up the titan exo and all seemed to be fine. Started doing a bunch of missions, bounties, free roam events and realised that I wasn't receiving any loot other than glimmer, meanwhile my friend who was the fireteam leader was receiving glimmer and new gear for each completed task. I have tried doing it as a fireteam leader and solo but I still only receive glimmer and no loot. I don't know what's going on or how to fix this but it is making me want to just give up with the game altogether as my previous guardians have already been wiped and now I'm only left with a back up character that can't get any loot. Please help?
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hello, I accidentally did a cross save with wrong account (stupid me) And Im having trouble since I dont want to wait 90 days to try to get my account back again... :(
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I’m having n issue with the new Iron banner Scour the Rust conviction quest where I am dealing with the Grenade Launcher step where my kills are not accumulating at all and I know I’ve had about 20ish kills with them but I still have 0/10.
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Black armory mission need to be fixed because I cant get the last key because ada-1 doesn't give me the quest to do it so if u can please help me obtain the information on what to do I'd appreciate it .......ps love where the game is going
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Same issue
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I pre ordered shadow keep and didnt receive my eris morn ghost shell
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I can't get rid of a notification in my events emblems in my collections. Any help at all would be greatly appreciated. It's been this way for months and I have no way of getting in contact with anyone at Bungie to solve this issue and it's driving me insane.
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Today I loaded up destiny 2 and found that my characters were 757 instead of the 900+ I had them at. In addition, my characters are not all male exos like I had them but instead a variety of things. It weird that I still have a power bonus and all my collections and stats are there, but all the gear on my characters was removed and the game started me at the new light mission. Does anyone know how to help?
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I DID THE MYSTERY BOX TWO TIMES GETTING THREE KEYS AND ADA 1 STILL DIDNT GIVE ME THE KEY MOLD!
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Im having a problem where i have the erianas vow but i dont have the quest for the catalyst. Any ideas for what i can do.?
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With shadow keep is there anyway to uncross save lost all my shadow keep perks
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Edited by Kell of Kellogs: 10/13/2019 6:52:52 PMYou can deactivate cross save here. https://www.bungie.net/7/en/CrossSave/Recap
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@Kellogs i lost my licence for forsaken i don't know why and i don't how to get it back but i have the purchased email that i bought forsaken. so is there a way that you guys in bungie can help me with this issue that will be a lot of help. otherwise i can't play the game with my friend and have fun.
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I moved my battle net account over onto steam, all good there. My PC account is my main destiny account. I thought id give moving my PlayStation account over just to see how it all worked and log in and have a look. However....... I cant deactivate my PlayStation account or swap back to my Steam account? There's no silver on my PlayStation account so I'm not getting a 80 day waiting message, and it says the accounts "Authenticated" which it says it needs to deactivate. Still nothing. I don't think i need to deactivate my PlayStation account to go back to my migrated steam account tho? Anyone know how the F**K i get back onto my Steam Account? its the account iv made the most progress on so really not wanting to waste time playing the PSN acc.
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I preordered Shadowkeep standard edition and I for some reason I don’t have the season of undying and I searched my add ons and I see Shadowkeep and Shadowkeep preorder package so what do I do to acquire season of undying?
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Hello. I wonder if you can help me whit my game problem. I bought a Destiny The collection game from a store. I dont have any dlc. When i looked in my achivements it says "destiny the collection" while i am playing the original "destiny" and i dont know how to get the dlcs. Btw i got no code whit the game in the original package. If ther eis any way i can get these 4 dlc please help me!
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Your retailer should have supplied you with physical codes, you would need to talk to them if they did not. They being said, most of not all codes for Destiny 1 have expired. DLCs most likely have to be purchased digitally.
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hello i have a problem, my computer sound mutes itself all on it's own. it started happening when i downloaded the new destiny update can you help me?
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Edited by pogchamp: 10/12/2019 4:08:44 AMI am unable to complete the mysterious box quest as Ava-1 won't give me the Black Armory key mold, so I cannot continue with the quest. I know that this is a known issue nut is there any way I can fix it?
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At the moment there is no work around for it. You’ll just have to wait for a fix to be distributed.
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i accidentally crossed save the wrong character and i wanna switch it back but now i have to wait 90 days i dont wana wait 90 days to play destiny , is there really no way to contact bungie customer service ?
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No customer support? That is huge red flag if they scam you you can only sue them Good luck suwing them from outside of US. I never should have bought Destiny 2 they deleted my story progress and now I have to start over. I never used level booster I never wanted this -blam!- Bungie!!!
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Hey so I've purchased Forsaken DLC long time ago on battle net and after migrating to Steam I have to repurchase it somehow. It hasn't been trasnfered over to my account even though the warmind and the other one are. WTF? I payed like 40$ for and now I have to repurchase it yet AGAIN?
