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7/31/2017 4:27:24 PM
2957
Bungie does not have a customer service email or phone. If you have questions regarding in game issues, technical troubleshooting, or anything else, please feel free to ask.
English
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Hi I got two problems that I need help with first: I brought forsaken form the PS store and now on steam it ask me to re buy forsaken to access it's content so my question is this do I need re buy forsaken to play it on steam and second question: I brought the deluxe edition of shadowkeep and didn't get the season pass rewards I would very much appreciate if you or any other bungie stuff will help me with this situation of mine
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Forsaken will need to be purchased for any platform that you intend to play on. As for season pass, what are you missing?
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Hi, I bought the deluxe edition of shadowkeep and didn't get the season pass rewards it appears that I am missing the whole season. I am not sure but when I click the season of undying tab on eververse it tell me to buy it with silver. And I did not get the erena's vow from the seasonal rewards I would very much appreciate if you or any other bungie stuff will help me with this situation of mine
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it appears that I am missing the whole season?. I am not sure but when I click the season of undying tab on eververse it tell me to buy it with silver. And I did not get the erena's vow form the seasonal rewards
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So I just hopped back on my pc to play destiny 2 and heard about the whole move to steam thing. I was playing on battle net but never linked my account to a bungie account. So now when I go to transfer it says I have nothing on my battle net account but I don't think it ever actually linked the accounts. So how do I solve my problem of moving from battle net to steam?
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my stuff keeps not letting me cross save here look https://www.youtube.com/watch?v=p6hx6eIH6C8&feature=youtu.be
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I had bought the forsaken expansion for my PlayStation and when i got my account transferred to PC I no longer had forsaken, why is this?
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Licenses are only available on the platform they were purchased for. You will need to purchase Forsaken for PC if you want to play on that platform.
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Hey i really doubt u could help me or even read this but I pre ordered Shadowkeep and its not here and doesnt even say i own it but i have all the normal updates just dont have the dlc. Though i checked my installed add ons and it even said that both shadowkeeps were there so i uninstalled them so i could reinstall them but now nothing is there and its jist gone forever idk what to do the money had came out my bank when i pre ordered just help please thanks
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You should reach out to Microsoft customer support if they charged you for the transaction but the license wasn’t applied to your account.
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Hello, I have played D2 on the blizzard service, and I was banned for 500 years for my internet dropping too many times. When I linked my blizzard account to steam, hoping I could at least save the items, I am still restricted access to the game. When I try to unlink, it doesn't allow me because I the account was banned. Even this ban happened months ago, I still would love to play your game with friends. If you can help me, that would be deeply appreciated.
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I have destiny 2 forsaken and when I up graded to shadow keep I have to buy forsaken again how do I get it back ? Kind regards Damien
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Destiny 2 just came to steam and I have a huge problem. It shows I transferred my accounts but my characters are gone. it doesn't show anything. any help would be great
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I got suspended from comp and I cannot go on it EVEN THOUGH IT WAS BUNGIES FAULT I GOT KICKED PLEASE CQN SOMEONE HELP ME!!!!
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Hi i doubt id get a response but im just gonna ask. I git a new ps4 and been a couple years now i think since i have played destiny 1, if i bought a new destiny 1 disk would i still have all the dlcs and everything i put into the game or would i have to rebuy everything since its a new console i was hoping destiny would be like saved in a cloud or some thing lol
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Yes you would still have all the DLCs they were originally purchased using your PSN ID.
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So today when I was on I got this message saying “ This version of Destiny 2 is no longer available. Stay tuned to Bungie.net for updates on your next adventure.” I understand that the new update is coming soon but why can’t I play Destiny 2 right now?
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I logged in today and all three of my accounts where deleted. I don’t know if I was hacked or what. Is there anything bungie can do about it. My psn is Recon76593
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Unfortunately the retrieval of deleted characters or items is not a service Bungie can provide https://www.bungie.net/en/Help/Article/12211 If you feel your account may have been compromised, it is highly recommended you set up or change your pass key for your account. [url=https://www.bungie.net/en/Help/Article/12718]How to keep your account safe[/url]
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But did bungie ban me or something because why is my characters deleted?
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Characters can only be manually deleted. Bungie will never delete them. If you did not delete them, then someone else did on your account.
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All my materials and guns in the vault are still there is there anyway I can bring my characters back. Cause all my guns that’s were on them are deleted. Secondly what should I now do to secure my account?
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Unfortunately not. The link I provided above will give you steps to up your account security.
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Edited by LiftingNerd: 9/20/2019 11:09:17 PMHi, I want to play crusible but cant because I got banned for apparently having conection issues, I was not having any, fyi. I have 4 other people who can vogue for me
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I have the same wifi network as another person in the fireteam, and have not and never will cheat. Like seriouslu, bungie is trying to trash their own game.
