Hello. I have been searching for answers as to why I have not received my Cold Heart. I am level 20. I have beaten the campaign. I have checked banshee, mailbox, all NPCs actually. I have looked at The Farm too. I have a lot of the other gear that was promised with pre-order. I have even deleted, and redownloaded the game. Still nothing. I notice a lot of other people are in the unfortunate situation as well. Has anyone at bungie made mention of this, and if they are planning on fixing it? I understand that it is still VERY early in the release of Destiny 2, and I am sure that Bungie has its hands full... but can is there anything? Or are some of us unfortunate enough to just not get it even though we pre-ordered the game, and are to never get it? If anyone has a solution, or some insight I would be very appreciative. Thank you for taking the time to read this post.