I was playing Xbox one Destiny 2 with a friend, I noticed he and many others had the Chalice Emblem and Salute emote. When I looked it up these items are part of the Delixe Edition and Pre-order items. I pre-ordered the Deluxe Edition of Destiny 2, but haven't gotten a single item. When I learned I couldn't get these items for the money I spent I was furious. Nobody else is or has had this pressing matter. I checked the game hub on my Xbox one I noticed the items were installed. I logged onto Destiny 2 at 9:45 PM Pacific Time September 5th, not thinking about the lost items I went ahead and played until 12:09 AM Pacific Time. I am furious about this, I have already had TWO DIFFERENT posts about this with NO RESPONSE OR UPVOTES. I find it insulting that people that have their game crash once or twice and get way more attention then this very infuriating matter. If anyone needs more proof I will post it on response of everything I said here. Please, Please help me, I'd rather not be out 100 USD at this time, and just knowing I got scammed out of my purchase.
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I'm assuming you preordered a physical copy of the game? If that's the case, there needed to be a secondary code for the preorder items (on top of the code for the limited edition items). You need to call the company you bought it off and ask for a code, Gamestop didn't send me a code and calling them allows them to generate one for you over the phone.