There will be thousands who won't claim a refund because they don't know the process, or think they are at fault... I feel bad for them... Bungie have completely messed up the PC launch, and just the game it self... It's such a shame, the concept and potential for the game is insanely good, just the execution is exceptionally poor. Personally, I'm done with Bungie products, they only know how to deliver one thing: disapppointment.