Are they? Us "nice customers" are being drowned out by the ass holes. We can't make a single post with out it being flooded by ass hole comments like "D2 is bad and they should feel bad" or "They got your money they don't care" "fire Luke Smith" and the list goes on and on. Any post the Devs do makes is instantly filled full of hate just like Cozmos post here. Everyone bitching claims they want Bungie to reply and when they do they get attacked. Think about it.