I think it would work as damage control if they provided any information as to how and why. Since they don't and only acknowledge falsely banning "some" players all this statement does is make the Bungie employees who said there were no issues look bad.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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