Uh yea. When every dealership sells the same car at virtually the same price customer service is the only way to maintain repeat customers. Without repeats and people referring you to them you spend your career dealing with walk ups. Word of mouth makes and breaks a dealership. Based on your lack of basic business knowledge I assume you haven't ever had a job

Lol okay. What's the name of this magical dealership that rebuilds cars for customers that come back a month after buying a car demanding that improvements be made?

I never said rebuild dumb ass. I said return.