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Edited by CorruptFile: 11/2/2017 11:34:40 PM
17

Game Freezes, Sits for a few seconds then black screen and game closes. No error message. UPDATED

BattleTag: CorruptFile [b]Configuration Info[/b] CPU:Intel(R) Core(TM) i7-5820k CPU @ 3.30GHz (12CPUs), ~3.3GHz GPU: Gigabyte NVIDIA GeForce GTX 1060 6GB RAM: 16384MB (16GB) Corsair Vengeance RAM @ 2400Mhz GPU Driver Version: GeForce Game Ready Driver Version - 388.0 Date 10/22/2017 Operating System: Windows 10 Version 1703 (OS build 15063.674) DxDiag: Two Links to DxDiag information - [url]https://cdn.discordapp.com/attachments/109873825876819968/373203792663019530/DxDiagForD2Report.txt[/url] OR [url]https://cdn.discordapp.com/attachments/125326406224838656/373202869282799616/DxDiagForD2Report.txt[/url] [b]Issue Information[/b] Destination/Activity: Near the completion of a Public event (Typically Heroic) while fighting game crashed 3x, after public event completion while getting loot game crashed 1x, and when walking around open world regions game crashed 8x. [b]TL;DR - UPDATE BELOW for curent list of troubleshooting attempts.[/b] Description: Originally thought the issue was related to large amounts screen particles causing a GPU crash but currently using GeForce recommended settings for D2 and my 1060 is brand new no issues on the hardware or within settings when looking at my CPU/GPU temperatures and memory. The only other application I am running is Discord with the overlay turned off. I have two monitors and D2 is running on the primary monitor. When the game crashes it simply visually freezes and audio resumes on loop. If I try to alt+tab nothing happens, if I ctrl+alt+del I can get to windows desktop screen, and if I click on the game the screen is just black. It will hang for a minute or so and then close itself. No signs of RAM memory being processed once the crash happens, No signs of GPU usage after the crash happens and the screen sits frozen or black. This has never fully crashed the computer only the D2 application itself crashes while anything else running is not affected. Day 1 I ran the game for 12+ hours and had no issues. Without changing anything on day 2 within 3 hours of playing this started to happen and has happened at least once an hour on average. I have switched now from Fullscreen to Windowed Fullscreen hoping this will be a temporary fix to the issue. I may try to leave my clan and I am also going to try to delete the CVARS.xml file. Will update if I find a resolution. [b]NOTE ~[/b] I don't know the difference between Borderless Windowed vs Windowed Fullscreen but when I select Borderless Windowed my screen bounds are moved down about a half inch and the bottom half of the menu is behind and below my windows taskbar, essentially Borderless Windowed is broken. [b]UPDATE -[/b] Seems others are having this exact same issue. [u]There is no fix as of yet[/u]. Here is what has been tested by myself and others to attempt to resolve the issue but has NOT worked. -Set TDR delay to 8 (and 10) -Reinstalled graphic drivers / rerolled back to the previous version -Reformatted my computer completely and did a fresh install of windows -Port forwarded Blizzard / Bnet app in my firewall (and Destiny 2 itself) -Messed around with graphic settings -Scan and Repaired the game, it found nothing wrong -Ran multiple diagnostics (Memtest, Furmark, Microsofts System File Checker, etc.) and passed all with flying colors. -Checked windows event viewer for application crash logs.. None were reported in the system - Looked/deleted CVARS.xml file this is nothing but the variable file for character graphics and display settings this did nothing and does nothing in relation to fixing crash issues. - Users have had this issue while in a clan and while not in a clan, clan stutter issue not likely related. - I did notice an issue where i was being placed into a fireteam of 10+ people and never selected to be in one. This glitched out my fireteam list and would seem to be adding people in the public events as if we were all being added to a fireteam. Most likely not related. Hope someone finds a fix i will keep bug smashing please upvote other reports as well as this one if you are having the same issue. This will help get their attention. [url]https://www.bungie.net/en/Forums/Post/236776112?sort=0&page=0[/url] [url]https://www.bungie.net/en/Forums/Post/236728158?sort=0&page=0[/url] [url]https://www.bungie.net/en/Forums/Post/236667679?sort=0&page=0[/url]

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  • Hey I know this post is a little old, but i am having this exact issue. Has anyone discovered a fix?

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  • AAAAAHRRRRRRRGGGGGGGG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! https://www.bungie.net/en/Forums/Post/239685368?sort=0&page=0

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  • Add me too. I just bought the game yesterday and I can't even get past the first damn mission. I've killed the same dregs and vandals at least ten times. Right before the centurion dies usually my computer freezes, music plays for a second or two, then crash to desktop no error. i7-7700k GTX 1080ti this is BS. I want my money back. So frustrating.

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  • Edited by EightBitDan: 11/18/2017 7:04:29 PM
    I also have been getting this problem now it was alright before the latest update for me. But I have been unable to play the game at all! I not been able to do any pubic events/join Fridays at all! My Spec is: Windows 10 (64Bit) 4770k SSD (250gig) 16gig Ram Mark S - Sabertooth Z97 AORUS GEFORCE GTX 1080TI "XTREME EDITION" ( Using Drivers version 388.31 ) I have no problems at all running any other games at all! I have tired all the fixes my self. New Windows install, Roll back drivers etc etc.

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  • Same issue, Asus Strix 1080gtx, i7-6700K, 16GB ddr3. Almost the same system as my wife's, except my game soft locks several times a day and hers doesn't. She has also never encountered an error code while i have gotten quite a few, usually "buffalo" but also others, while we share the same connection. Would also wish a confirmation that Bungie is aware that there is an issue.

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  • I have the exact same issue. Tried all the fixes, workarounds, etc. Nothing! I can play Public events and it will crash anytime from 5mins-60mins. But as soon as I step into a Strike or Crucible match, it crashes. Very, very disappointed that I can only play about 1/3 of the games content... i7 2600K GTX 970 16 GB gSkill ram Gigabyte Motherboard All drivers and updates have been applied. Bungie please at lease acknowledge there is a problem!

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  • Same problem here exactly as you all are talking about but mainly does it to me during or near the end of a strike. Almost everytime. AMD FX 6300 6core 8GRam AMD RADEON R9 380 WIN10

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  • Absolutely same problems with public events and random crushes all the time. Strange is that I manage to play many main story missions and finish them. Situation on Earth is terrible. Crushes every few minutes. My system: CPU: Intel i7 - 4770K non clocked RAM: Corsair 16 GB MB: Gigabyte Z97X - SOC Video: AMD Radeon R9 270X Video driver: Radeon 17.10.3

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  • Currently, I'm running into the same problem. It usually freezes then crashes when you are trying to load into a new area, I've had it crash on me once at the beginning of a cutscene. I had one instance where I could consistently make the game crash if I killed the enemies in an area before dropping into the solarium(this is the first time you drop into this room), but if I left the enemies alive and then dropped in it would play just fine. This mission is on Titan. There was also another mission on Nessus when trying to return to FailSafe I took the shortest path I could consistently get the game to crash, but if I took a wider path away from the lake(whatever it is) around exodus black it would not crash. Intel i5-6400 16GB RAM ASUS B150 Mobo GTX 1070 Hybrid

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    • Yes, thank you. I'm having the same issue, and it happens alot! Was starting to worry my pc couldnt handle the game or something. GTX 1070, ryzen 5 1600 @ 3,8ghz, 16gb ram @ 2900 mhz

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    • Having the same issue, screen freezes, music continues to play. I usually have to kill it with task manager. This seems to happen more often on transitions, either traveling between worlds or after a cutscene, but it does happen in the middle of playing as well.

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    • Wanted to add my two cents here since I'm having the same issues: https://www.bungie.net/en/Forums/Post/237286898?sort=0&page=0

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    • I am experiencing the same problem. There are no logs or events so far. It's just a random freeze followed some ~10 seconds later by an application closed and exit to desktop. Processor: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8 CPUs), ~3.4GHz Memory: 16384MB RAM Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834) Card name: NVIDIA GeForce GTX 1080 Display Memory: 16269 MB Dedicated Memory: 8110 MB Shared Memory: 8158 MB Current Mode: 3840 x 2160 (32 bit) (60Hz) Driver File Version: 22.21.0013.8205 (English)

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    • Having the same issue here, game runs very smooth then suddenly the screen freezes and can only close the destiny2.exe in task manager, its so weird, in my last crash the CPU was at 58% load, GPU was at 62ºC, have every driver or related program updated to the latest. If the game was running poorly or at least had some stutter...but is so smooth...and there is no pattern at all, done some public event with lot of people and goes perfectly, sometimes crashes alone or in load screen, there is no pattern... [url]https://www.bungie.net/en/Forums/Post/237077667[/url]

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    • Hoping this will be resolved int he next Hotfix. Current Hotfix 1.0.5.1 was only meant to help the AMD issues and they are not related to this issue. Thank you, everyone, for the upvotes and I hope you are upvoting others with similar posts. More community awareness and bumping these posts will help ensure that Bungie can see our DxDiag and system information in order to spot a unique trend or identify that the issue is purely on their end. I will add I have noticed my frames drop to 51-54. This is surprisingly right before issues tend to happen but I have noticed the clan roster is trying to update during this time as well. So this may just be that I am experiencing a few of the known current bugs and this freeze, black screen (sometimes no black screen) to crash without an error message is its own unique problem. Thanks for your current HotFix Bungie keep smashing them bugs and hopefully, this one will be on your next "to do" list!

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    • Ditto, here is my post: https://www.bungie.net/en/Forums/Post/236954367?sort=0&page=0 Up voted your post. hope to get some resolution soon.

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    • I wanted to add my name to the growing list. I have done pretty much the same troubleshooting as yourself and am having the same issue. I've been pulling my hair out wondering why my new build was acting so strange with this game. I've installed Destiny 2 to three different hard drives with the same issues across the board. [b]Configuration Info[/b] CPU: AMD Ryzen 5 1600 @ 3.3GHz GPU: Gigabyte NVIDIA GeForce GTX 1080 8GB RAM: 16 GB G.SKILL Trident Z @ 3200Mhz GPU Driver Version: GeForce Game Ready Driver Version - 388.0 Date 10/22/2017 Operating System: Windows 10 Home, Version 1709, Build 16299.19 DxDiag: [url]https://pastebin.com/2Z7gV7cM[/url] Hopefully, we can get some information on a coming fix soon.

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