"Reboot of the franchise." "Appeal to a much broader audience." "Rewrite the whole story, back story, and lore." If the stopped there maybe we would have a great game at launch. They could have then left almost everything else as it was and given us either another class or heavily expanded on each of the current sub-classes. Then just focus on delivering good game content. They did what Blizzard did to Diablo III, they spend all their energy changes things that didnt need to change and ended up with a game they are going to have to work hard at over the next coupld of DLCs.