I've been with Bungie and Destiny for too long to give up hope, I've been there through the hard times and the good time (that's right, time, cause there was only one, Age of Triumph, best time of Destiny) .
Before anyone says that it's people like me, who's fault it is that D2 is like this, can you honestly say Destiny 1 didn't get better with time? Can you honestly say they didn't make improvements with their content? Can you honestly say you preferred D1 year 1 to D1 year 3, or hell even Year 2?
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They quite literally have to recode the entire game. Get rid of all the crap and put back in the good stuff and expand on that good stuff. Even the simplest of things they for whatever reason left out, and the most obvious little nuances. There is no hope.