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4/20/2018 8:14:54 PM
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Error Code: zebra

I'm getting an error code zebra when I attempt to load into an Iron Banner match. I was playing Iron Banner just fine yesterday, played a few. Now when I find a lobby it goes into the light speed travel load screen on then sits there for about 5 minutes give or take, and then just fails and gives me error code zebra. Please help.

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  • Hi there, We've taken steps to lower the number of players that encounter ZEBRA error codes in Iron Banner. If you are still frequently hitting this issue, you may be running Destiny 2 on hardware that is below the minimum specifications. Can you please provide as much of the below information as possible: [quote][b]BattleTag[/b] [i](with numerical suffix)[/i] [b]Configuration Info[/b] CPU: GPU: RAM: GPU Driver Version: Operating System: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “winver”, no quotation marks. DxDiag: • To find this information, press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag”, no quotation marks. • Click on “save all information”. • Upload to preferred file sharing service and provide hyperlink to DxDiag file. [/quote] If you have not already, you may also want to try the following troubleshooting steps to try improve performance: [quote]- Close other programs that are running on your computer - Ensure you have updated your drivers to their most recent versions and accepted all Windows updates - Delete your existing CVARS.xml file using the guide here: https://www.bungie.net/en/Help/Article/46407 - Run the Scan and Repair tool using the guide here: https://www.bungie.net/en/Help/Article/46501 [/quote]

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