My husband and I play d2 on pc, and we were on the same isp with great speeds, but he would load into the tower and it would take me about 5 -7 minutes to load in behind him. Same with pvp matches, patrols, pretty much anything we loaded into. It reminded me of what was happening with Luckyy and Buttwipe a long time ago with trials. I switched my connection to our second isp (yes we have two different isp's, long story) and its still doing the same thing. Is this just me??
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Had same issue. The issue for me was newer AMD graphics drivers with my AMD R9 290 card, issue went away rolling back drivers to 17.11.1 I came across solution here : https://community.amd.com/thread/224143 Hope this helps.