He was a loyal player (as I was), however, he didn't let his loyalty be perverted into "Faithfulness". Loyalty is hystorical, based on experience. An example of that was when people pre-ordered D2 even though the beta had issues, because D1 was an excellent game (with it's problems, of course, but excellent nonetheless). Faithfulness is eschatological, based on promise and hope, which is, basically, what's keeping D2 alive to this point. The hope that Bungie will fix the enhancement cores issue. Same hope that made people purchase the first season pass and the annual pass with little information on it and the same hope that makes people think that D3 will be different.