This one sided “discussion” has been going on since September 2018, the issue has only gotten worse.
This is a game as a service, we are the customer, you have drastically changed a fundamental part of the product for the worse, what kind of service is that? I’d say a bad one.
In my mind this is the same as if I bought a smart TV where use of the internet was free, then, some months later a patch was rolled out and all of a sudden I had to pay for that internet service.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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