The game is totally fine before I reset my laptop. Everything is great. But after I installed the game and started it, I noticed there's a huge difference between the video showed on my screen now and before. I checked all of the settings, set it back to 1980p and changed graph quality from custom to high, low and medium. None of these settings worked to fix these two main problems: LOW FPS and LOW GRAPH QUALITY. Well texts shown clearly, the graph is so fuzzy and broken, even the cursor moves intermittently. I examine the missing file, check the updates, reinstalled the game and battle net, there's no possible way to fix now . Please help me with it if you can, THANK YOU! Here's my MsInfo: (There's a lot more I didn't post, thank you) System Information report written at: 05/11/19 15:56:25 System Name: DESKTOP-FFSGPHE [System Summary] Item Value OS Name Microsoft Windows 10 Family Version 10.0.17763 Build 17763 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-FFSGPHE System Manufacturer Alienware System Model Alienware 17 R4 System Type x64-based PC System SKU 0775 Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Alienware 1.6.0, 11/15/2018 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Alienware BaseBoard Product Alienware 17 R4 BaseBoard Version A00 Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume3 Locale China Hardware Abstraction Layer Version = "10.0.17763.404" User Name DESKTOP-FFSGPHE\XXX Time Zone Pacific Daylight Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.9 GB Available Physical Memory 11.8 GB Total Virtual Memory 18.7 GB Available Virtual Memory 12.7 GB Page File Space 2.88 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes [Hardware Resources] [Conflicts/Sharing] Resource Device I/O Port 0x00000070-0x00000070 Motherboard resources I/O Port 0x00000070-0x00000070 System CMOS/real time clock Memory Address 0xFD000000-0xFDABFFFF Motherboard resources Memory Address 0xFD000000-0xFDABFFFF PCI Express Root Complex Memory Address 0xFF000000-0xFFFFFFFF Motherboard resources Memory Address 0xFF000000-0xFFFFFFFF Legacy device IRQ 16 High Definition Audio Controller IRQ 16 Intel(R) Dynamic Platform and Thermal Framework Processor Participant IRQ 16 Synaptics SMBus Driver IRQ 16 Killer E2400 Gigabit Ethernet Controller Memory Address 0xDD200000-0xDD3FFFFF Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #6 - A115 Memory Address 0xDD200000-0xDD3FFFFF Killer Wireless-n/a/ac 1435 Wireless Network Adapter Memory Address 0xDD400000-0xDD4FFFFF Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #5 - A114 Memory Address 0xDD400000-0xDD4FFFFF Killer E2400 Gigabit Ethernet Controller Memory Address 0xDC000000-0xDD0FFFFF Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901 Memory Address 0xDC000000-0xDD0FFFFF NVIDIA GeForce GTX 1060 Memory Address 0xB0000000-0xC1FFFFFF Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901 Memory Address 0xB0000000-0xC1FFFFFF NVIDIA GeForce GTX 1060 I/O Port 0x0000D000-0x0000DFFF Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #5 - A114 I/O Port 0x0000D000-0x0000DFFF Killer E2400 Gigabit Ethernet Controller I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources [DMA] Resource Device Status [Forced Hardware] Device PNP Device ID