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5/17/2019 6:10:08 PM
1
D2 PC freezing and crashing
Hi Guardians,
For a while now I've had issues with the game visuals freezing, the sound carries on for a few seconds, and then it becomes unresponsive and crashes.
As far as I know this happens irrespective of activity or load out. I've had it happen in basically every activity in the game, and I like to run a lot of varied loadouts.
my specs are as follows:
ryzen 5 1600x (not oc)
2x8gb ddr4 ram
gtx 970(3.5gb)
game is installed on an ssd
playing on max settings.
Any help is greatly appreciated :)
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2 RepliesHey there, Appel. Thanks for reaching out to us for support. You may want to perform a [url=https://www.bungie.net/en/Help/Article/46501]scan and repair[/url] in the Battle.net app to see if that may help with your issue. If that doesn't work, delete the following local cache/settings directories found in Windows Explorer: [quote][b]%APPDATA%\Bungie\DestinyPC[/b] [i]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny 2.[/i][/quote] The next time the game crashes, could you link me to your DxDiag? To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url] or [url=http://dumptxt.com]DumpTxt.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]
