Nothing about free was implied at all. A simple question asking how they justify 3 forms taking money from their customers does not imply free. It simply implies how do you justify it See the trouble is, at no point do any of those questions have an attitude of entitlement, trolling or ignorance about them. They are legitimate questions(especially number 8) regarding concerns more and more people are having. But people like you come along making false accusations, trying to be some Internet tough guy? Showing complete ignorant support to a company that would completely ignore any good feedback you have them to make 1 quick dollar o a bad idea