That is totally depends on your definition of feedback. A player who's been a customer of Bungie for 10 years stopping playing their game is kinda of a feedback. Not a specific one at that, to be honest but it points out that something might be wrong here. You might also argue a single player leaving don't matter to Bungie which is true. On the other hand, so many players has left since D1 days. Surely, new players also came in. But it does make you stop and think of the strategy of a developer company in retaining customers which should should be a great focus of live service type of games. Some might also argue that it is easier to attract new customers (wink, wink New Light, going to F2P) is easier than retaining the existing customer base. FYI, this is a known business strategy especially used by companies in service type industries such as telecommunication companies offering much better deals to new customers while 10 years old customer on a horrible deal. PS: I tried to format my reply like a 15 years old boy, hope it worked better for you :)