[b]English: [/b]
Hey dear Destiny Community and maybe also the bungie team!
Unfortunately I was banned in March this year and I don't know why. I put a lot of time and money into Destiny 2 and 1 (I would still do it), and I got the message one day that I was banned.
I never really played PVP where I could have cheated, but I also noticed that Bungie was banned because of AmbientLight software. Since I was always the PVE player anyway, I guess that could be the case with the light software.
Now after a few months, I wanted to see if I was still banned, unfortunately nothing has changed. Unfortunately, this could not be fixed with the transfer to Steam, now in retrospect I regret a bit to have linked my banned account with Steam, because I missed the chance to start again with my Steam account, unfortunately very annoying ,
I would actually buy Destiny new, which very few would do after an illegal ban, as long as I only keep my progress. I have so many nice and funny memories of this account and it would be a shame to just throw it away.
Since you can in no way approach the support, I just try my luck here, since I have already seen cases in which the support actually answers.
Maybe it is naive to think that the support answers, but maybe it is something like a little Christmas miracle ^^
I wish you happy holidays and a happy new year!
[b]German:[/b]
Hey liebe [b]Destiny Community[/b] und vielleicht auch das [b]bungie Team[/b]!
Ich wurde im März diesen Jahres leider gebannt und ich weiß nicht wieso. Ich habe echt viel Zeit und Geld in Destiny 2 sowie 1 gesteckt (würde dies auch immer noch machen), habe eines Tages die Meldung bekommen, dass ich gebannt bin.
Ich habe nie wirklich PVP gespielt, wo ich hätte cheaten können, habe aber auch mitbekommen, das Bungie wegen AmbientLight Software bannt. Da ich eh immer eher der PVE Spieler war, schätze leider ich dass das mit der Licht Software zutreffen könnte..
Jetzt nach einigen Monaten, wollte ich mal schauen, ob ich wohl immer noch gebannt bin, geändert hat sich leider nichts. Mit dem Transfer auf Steam hat sich dies leider auch nicht beheben lassen, jetzt im nachhinein bereue ich es ein wenig, meinen gebannten Account mit Steam verknüpft zu haben, da ich mir so die Chance vertan habe neu anzufangen mit meinem Steam Account, leider sehr ärgerlich.
Ich würde mir Destiny sogar tatsächlich Neu kaufen, was wohl die wenigsten nach einem unrechtmäßigen Bann machen würden, solange ich nur meinen Fortschritt behalte. Ich habe so viele schöne und lustige Erinnerungen an diesen Account und das wäre schade, diesen einfach so wegzuwerfen..
Da man sich ja in [b]keinster[/b] Weise dem Support annähern kann, versuche ich einfach mal hier mein Glück, da ich schon Fälle gesehen habe, in denen der Support tatsächlich antwortet.
Vielleicht ist es naiv zu glauben, dass der Support antwortet, aber vielleicht ist es sowas wie ein kleines Weihnachtswunder ^^
[b]Ich wünsche euch noch schöne Feiertage und einen guten Rutsch ins neue Jahr![/b]
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You didn't really play pvp but that's not the point here. You play on PC and you are ultimately responsible for what runs on it.
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[quote][b]English: [/b] Hey dear Destiny Community and maybe also the bungie team! Unfortunately I was banned in March this year and I don't know why. I put a lot of time and money into Destiny 2 and 1 (I would still do it), and I got the message one day that I was banned. I never really played PVP where I could have cheated, but I also noticed that Bungie was banned because of AmbientLight software. Since I was always the PVE player anyway, I guess that could be the case with the light software. Now after a few months, I wanted to see if I was still banned, unfortunately nothing has changed. Unfortunately, this could not be fixed with the transfer to Steam, now in retrospect I regret a bit to have linked my banned account with Steam, because I missed the chance to start again with my Steam account, unfortunately very annoying , I would actually buy Destiny new, which very few would do after an illegal ban, as long as I only keep my progress. I have so many nice and funny memories of this account and it would be a shame to just throw it away. Since you can in no way approach the support, I just try my luck here, since I have already seen cases in which the support actually answers. Maybe it is naive to think that the support answers, but maybe it is something like a little Christmas miracle ^^ I wish you happy holidays and a happy new year! [b]German:[/b] Hey liebe [b]Destiny Community[/b] und vielleicht auch das [b]bungie Team[/b]! Ich wurde im März diesen Jahres leider gebannt und ich weiß nicht wieso. Ich habe echt viel Zeit und Geld in Destiny 2 sowie 1 gesteckt (würde dies auch immer noch machen), habe eines Tages die Meldung bekommen, dass ich gebannt bin. Ich habe nie wirklich PVP gespielt, wo ich hätte cheaten können, habe aber auch mitbekommen, das Bungie wegen AmbientLight Software bannt. Da ich eh immer eher der PVE Spieler war, schätze leider ich dass das mit der Licht Software zutreffen könnte.. Jetzt nach einigen Monaten, wollte ich mal schauen, ob ich wohl immer noch gebannt bin, geändert hat sich leider nichts. Mit dem Transfer auf Steam hat sich dies leider auch nicht beheben lassen, jetzt im nachhinein bereue ich es ein wenig, meinen gebannten Account mit Steam verknüpft zu haben, da ich mir so die Chance vertan habe neu anzufangen mit meinem Steam Account, leider sehr ärgerlich. Ich würde mir Destiny sogar tatsächlich Neu kaufen, was wohl die wenigsten nach einem unrechtmäßigen Bann machen würden, solange ich nur meinen Fortschritt behalte. Ich habe so viele schöne und lustige Erinnerungen an diesen Account und das wäre schade, diesen einfach so wegzuwerfen.. Da man sich ja in [b]keinster[/b] Weise dem Support annähern kann, versuche ich einfach mal hier mein Glück, da ich schon Fälle gesehen habe, in denen der Support tatsächlich antwortet. Vielleicht ist es naiv zu glauben, dass der Support antwortet, aber vielleicht ist es sowas wie ein kleines Weihnachtswunder ^^ [b]Ich wünsche euch noch schöne Feiertage und einen guten Rutsch ins neue Jahr![/b][/quote] Fact of the matter is you DO know why you were banned. Suck it up and buy another copy or get the free to play version and start over. You cheaters need to stop posting, claiming innocence. You’re not. NONE of the banned players are. If it were up to me y’all would have a hardware ban instead of an account ban.
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The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The person at Bungie HQ reviews it. And they decide if it was warranted or not. Intentionally or not your account broke the rules. Ignorance of the rules doesn't exempt you from them. Your account is done. There is literally nothing you can do about it. So your only two options are to buy the content again on a new account or move on to other games. If you pray hard enough maybe just maybe the person that runs the BNGSecurity account will care enough to give you an extremely vague reason as to why a punishment was issued. The chances of that happening are slim to none. Here's some examples of other people who did nothing wrong that the BNGSecurity account replied to. https://www.bungie.net/en/Profile/BungieActivity/254/21102603/BNGSecurity
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[quote]I never really played PVP where I could have cheated, but I also noticed that Bungie was banned because of AmbientLight software. Since I was always the PVE player anyway, I guess that could be the case with the light software.[/quote]2 things, one PVP is not a requirement for cheating or getting banned. Use of an aimbot in PVE, Patrol, Private Matches, will get just as banned as using one in PVP. Ambient light software has never been listed as a cause of a ban, only used as excuse by banned players. Typically, pc bans are due to [i]software detected by Destiny 2 while running[/i]. These include but not limited to, trainers, aimbots, auto-fire, mods, graphics hacks, anything that injects code into games, debuggers for programing, even some viruses. any of these could cause a ban, [b]even if not destiny 2 specific.[/b] There has also been an increase in bans due to [i]Network Manipulation[/i]. These are usually caused by you or a member of your pre-made fireteam doing something... less than honorable behind the scenes of your matches. If it was not you, then it was a member of your team and Bungie has no real way to determine how much or little you knew about the player who was doing it, but it should have been obvious is that something fishy was going on. One of the biggest indicators of network manipulation and the largest red flag to bail out of your team is when your enemy loses 1 or more players in numerous matches. This is the alarm to save your account and bail out of the team Since Bans are manually reviewed before being placed, the actual cause of the ban could have been any play session over the past few weeks. [b] Account restrictions and bans are only done in extreme cases; if actions were taken against your account, then it was with reason. [/b] [b]There are NO options to dispute or overturn account restrictions or bans.[/b] [b]Bans are lifetime for that account[/b] [url=http://www.bungie.net/bans]bans and restrictions policy page[/url] [i]*I am not a Bungie representative, just a player trying to give the answers that are available.[/i]