This thread is inspired by another: view original post
So I went the Microsoft store on my Xbox and tried to buy Forsaken. It instead bugged or something and straight up said I bought ShadowKeep. Now I don’t know if I need to have Shadowkeep to get Forsaken, but I still got The Lord of Wolves which to my friend is only unlockable through Forsaken. I know I don’t have Forsaken cause the menu always pulls up to buy it, I can’t do any of the Forsaken raids or dungeons and when in the Microsoft store it still says to buy it. I just want to know if this was an issue on Microsoft’s part or the game it self bugging. When I was at GameStop the person at the checkout said that you got ShadowKeep and Forsaken if you bought ShadowKeep but it didn’t say that on the page so I tried to just get Forsaken. I want to know if there is a way that I can get my Forsaken instead of ShadowKeep, because I don’t need or want ShadowKeep at the moment.
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You would need to speak to MS store support. Bungie has no control over your purchases from the store.