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4/7/2020 10:21:37 PM
7
If the “support ticket” you’re referring to is in regards to an account ban, or PvP restriction, then there is no followup. Bungie staff would have contacted you if there was a change in your status. As stated on the form, there is no guarantee that you will receive a direct reply from Bungie staff. This is especially true if your ban or restriction is being upheld.
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Thank you @NinjaKitteh, you correct to what I am referring to, I received my first time ever ban from a video game and I took some time to read the policies before submitting a plea which I am thankful it exists. But, yes it kind of sucks that there is no follow up or a guaranteed one that is, it is just that if I am to ban a player thats in the top 2% of time played in my game ( according to WastedonDestiny) I'd do a follow up, collect info and see what lead this player down this path whether the hammer was warranted or not.
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If Bungie Security chose to ban your account, it was done after they manually reviewed your account history, and found a violation worthy of a ban. Your hours played, skill in PvP, none of that matters. If you violated the TOS, you’re done.
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Yup the policy is for sure clear about it
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[quote]Yup the policy is for sure clear about it[/quote] Intentionally or not your account broke the rules. Ignorance doesn't exempt you from them. Your account is done. If you pray hard enough maybe just maybe the person that runs the BNGSecurity account will care enough to give you an extremely vague reason as to why a punishment was issued. The chances of that happening are slim to none. Here's some examples of the other 380+ people who "did nothing wrong" that the BNGSecurity account replied to. https://www.bungie.net/en/Profile/BungieActivity/254/21102603/BNGSecurity [EDIT] Recently they have added a form to appeal a BAN or RESTRICTION. (SUSPENSIONS are not included.) https://www.bungie.net/en/Help/Article/11929 But know that the chances of it actually getting reversed are MINISCULE.
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Thank you for the reply, I didn’t know that forums are active and supportive in a way. IMO Ignorance is a weak plea, thieves don’t usually focus too much on the judgment when they are focused on not getting caught hence saying I didn’t know is irrelevant. My hope is for a second chance perhaps redemption or at least a conformation that this is farewell from them
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There will be no second chances You'll be lucky if they care enough to respond.
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Fingers crossed but I'll heed your advice for now and start moving on with life
