I did that, still nothing. I had to repurchase it. I can't use my sparrow because it's telling me I need the pre order. I've already purchased the pre-order and could play rise of iron... I purchaded it again because it seems not one person can help me. I'm clearly frustrated. I've supported you guys and all I'm asking for is some support back. My gamertag is Mr_G-CoMmAnDeR.