JavaScript is required to use Bungie.net

Service Alert
All Destiny releases will be temporarily offline tomorrow for scheduled maintenance. Click here to view latest Destiny Server and Update Status.

Help

Help us help you.
5/12/2020 12:13:35 AM
2

Chat crashes game?

Hi, So far its been 72 hours and I still have not been able to enter chat for whatever reason. Anytime i press enter, after the initial game screen, the game completely crashes. I can't even send a whisper to a friend. What can i do?? It's very annoying especially when trying to join on someone's ID. Please send help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi. Thanks for your report. You may want to [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url] in the Steam app to see if that helps with your issue. If that doesn't help, here are more suggestions that may help you: [quote] [b]1.[/b] Go to your Games library, right-click Destiny 2 and go to Properties. Click Local Files then Browse Local Files to open your Destiny 2 directory. Remove all files in this folder EXCEPT "Packages "then verify the integrity of Destiny 2 game files again. [b]2.[/b] Make sure that your HDD/SDD isn't full. [b]3.[/b] Update your drivers or do a fresh install [b]4.[/b] Some players have reported that changing the game language may resolve the issue. [b]5.[/b] Make sure everything in the D2 Steam folder isn’t set to read-only. [b]6.[/b] [url=https://www.bungie.net/en/Forums/Post/255709549?sort=0&page=0&path=2]This post suggests moving your game files around[/url]. [b]7.[/b] You may want to uninstall and reinstall D2 and Steam if none of these suggestions help. [/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • I have the exact same problem after the reset. I don’t use chat often, so I can’t tell for sure when this regression started on my machine. Now whenever I press enter to enter the chat, the game freezes for 5 seconds then exits to the desktop. I did follow suggestion #1, but it didn’t help, crash/freeze persisted. I’m in the process of reinstalling the game, will report back when I try again. There has been Windows update between the last time I was able to use the chat and when I noticed the freeze, so it’s hard to tell which software update is the culprit (I.e. D2 reset, windows update). It’s unlikely, but I will try updating/re-installing graphics driver if a fresh installation of game does not help.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      5 Replies
      You are not allowed to view this content.
      ;
      preload icon
      preload icon
      preload icon