No, mentors are people who volunteer their time to help. We’re chosen by Bungie to answer questions and guide users.
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I have been Beavered at least 10 times a night for weeks now. When and how will this issue be resolved? I have FIOS hardwired connection, so do my friends, yet this is happening to them as well. It is becoming unplayable for many, many people. There has to be some transparency on the issue of mass disconnects since the server change. Stop focusing on new content that is half baked (sun-setting armor for instance) and solve these disconnect issues please. We are spending money on a game where our issues and concerns are not heard.