You need the account information of all accounts that are associated with your Cross Save in order to disable cross save. [quote] Disabling Cross Save Cross Save is intended to be a one-time action, but we realize there may be cases in which you want to visit the characters you left behind. Once Cross Save has been disabled, you will have access to your original characters on each platform. There is a 90-day wait to re-enable the feature. This policy exists to discourage activity like account recoveries by other players. For those interested in removing Cross Save from their account, [url=http://www.bungie.net/crosssave]click here[/url] and click the “View Setup” button. On the next page, players will be shown their Cross Save setup. To deactivate Cross Save, click the “Deactivate Cross Save” button located at the bottom of the page. Players must authenticate all accounts before they can deactivate Cross Save. PLEASE NOTE If players disable their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. There are no exceptions to this policy. Players who purchase Silver cannot disable Cross Save until 90 days after the Silver was purchased. [/quote] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Source article[/url]