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Edited by JACOBHER25:
6/20/2020 7:57:21 PM
1
Please fix and give all console players their purchased preordered content
I purchased the Beyond Light + Season yesterday and still haven’t got neither of them so if you could please fix the problem for all players on console who purchased this, this would help a lot and thank you, my gamer tag is JACOBHER25 if you plan on fixing this preorder issue
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1 ReplyEdited by GrundleBeans: 6/20/2020 8:02:55 PMHi there. Beyond Light and the season pass (season 12) that come with pre-ordering it isn't available until Beyond Light releases this Fall. If you want access to the current season pass, you need to purchase it for Silver in-game. To get your pre-order bonus items (ghost, emblem, and emote), visit Master Rahool in the Tower. If he doesn't have them, follow these instructions to make sure you have the bonus packs installed: [quote]Players who have purchased the Destiny 2: Beyond Light Deluxe Edition pre-order bundle on XBOX will need to manually download both the “Destiny 2: Beyond Light Pre-Order Pack” and the “Destiny 2: Beyond Light Exotic Emote” From the Xbox dashboard, highlight the Destiny 2 image Select “Manage game & add-ons” Navigate to the “Ready to install” section on the left “Destiny 2: Beyond Light Pre-Order Pack” should appear on the right. For Deluxe Edition owners, “Destiny 2: Beyond Light Exotic Emote” should also be listed. Select “Destiny 2: Beyond Light Pre-Order Pack” on the right, then select Install Deluxe Edition owners should also select “Destiny 2: Beyond Light Exotic Emote” on the right, then select Install Wait for the console to report the DLC is installed Start Destiny 2, and visit the Cryptarch in the Tower to acquire all pre-order items. Some players who have already pre-ordered may run in to an issue where the Pre-Order Pack and Exotic Emote are not showing in the “ready to install” section. For those players, these are the next steps: Open the Microsoft Store app and navigate to the specific bundle they purchased Select the “Install” button. This shouldn’t take long, it’s no more than ~30 MB “Ready to install” for Destiny 2 in “My games & apps” should now be populated with the missing DLC. If re-installing the bundle doesn’t populate “ready to install”, players should try these steps: Open the Microsoft Store app Search for “Destiny 2: Beyond Light Pre-Order Pack” and select it from the search results On the product page, select Install For Deluxe Edition owners, repeat the above steps for “Destiny 2: Beyond Light Exotic Emote” Wait for those download(s) to complete and then try the game again[/quote]
