{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
7/28/2020 2:30:07 AM
4
Cross Save Mishap
I was setting up my cross save on my pc and it made my steam/battle.net my active characters and not my xbox characters. My xbox characters have years of progress on them and I need my xbox characters to be the active characters on my PC. I misread the cross save instructions and I need bungie to change this. Having a 90 day ban for a mishap in setup is over the top. I need assistance please.
-
5 RepliesHey there! You can head over to this article and fill out the contact form at the bottom to request that Bungie switch it. You may also want to read through that article for more information on what actions can affect your Cross Save: https://www.bungie.net/en/Help/Troubleshoot?oid=48099 Note: Bungie goes through these reports in order that they receive them, and only during normal business hours Pacific Time.
-
Should have chosen your Xbox as your Active Account.
-
Agreed, help this guy please!
-
Edited by TMASONW2: 7/28/2020 2:35:47 AMPlayer messed up his cross save and cannot play for the next 90 days with his xbox characters or any progress. Fix this mans account please!
