Case ID: 44397
So last Sunday (20th September) I was banned. I was just starting the third Trials game of the evening with two friends I regularly play with and was suddenly kicked back to the main menu. I tried to log back in and was met with "This account has been banned". I'm a fairly average skill player and I didn't do particularly well in the two Trials games that day, so I feel like being falsely reported couldn't be the cause.
I don't cheat or hack and never have. My friends are the same. The only things I had open besides Destiny 2 were Chrome, Steam, Discord and the Xbox app as I'd been playing Dead Cells earlier in the day. I have no idea why I was banned. Does anyone have experience with any automated ban/suspension systems, because I'm left pretty clueless here.
I've already submit an appeal via the bans page, but no reply yet. Any help or suggestions would be greatly appreciated!
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I am one of the friends that has played with Upbeat for years. We are trying to understand how this ban has come to be. We've both stuck 100s of hours into the game together, most of which playing the very same activities. Upbeat had pre-ordered Beyond Light and we are/were very much looking forward to playing D2 for the foreseeable future. Outside of the ban appeal, I'm not sure what else there is to do. Posting on the forums for some exposure is a last ditch attempt in desperation.