JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will receive an update tomorrow. Players will be required to log in to Destiny 2 again after installing the update. Please stay tuned to @BungieHelp for updates.

Help

Help us help you.
10/4/2020 3:56:47 PM
1

Unable to login through Steam

Hi, Anyone still facing issues with login/connecting to steam servers through Steam? Been facing it for a week now and no reply from support or elsewhere. I play from India. Any idea which could help? Thanks.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by TheHaraamPolice: 10/4/2020 4:00:15 PM
    Hey there! There has not been any reports of people having trouble signing in. The "servers are not available" message indicates that there is a connection issue of some kind happening between you and Destiny 2. This may be an ISP issue. Here are some steps you can take to try and resolve the issue: [quote][b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]3.[/b] Power cycling your internet router [b]4.[/b] Review Bungie’s guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]5.[/b] Following Bungie’s [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try their [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] [url=https://www.bungie.net/en/Forums/Post/253755591?sort=0&page=0]This player found a solution that involves installing new network driver[/url] [b]7.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]8.[/b] Contact your internet service provider to see if there are any issues with your connection. [/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon