Today my cousin and I were battling the first boss of the Beyond Light campaign when both of our screens froze and so we closed the game. When he tried to open the game again and play the mission it said he need to buy the DLC again. This is only happening with his warlock and none of his other characters are having issues playing through the campaign. Hes tried turning his Xbox completely off and reinstalling all of the game content but is still seeing this issue. How can this be resolved without buying the DLC again?
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His gamertag is COMMAND3RSMOK3Y.