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11/13/2020 3:22:44 AM
1
I was eligible to claim a Prophecy Dungeon Hoodie, but I cannot get the code?
I completed Prophecy on Nov. 10th and claimed the triumph, which said I can get a sweater from Bungie Rewards. It says the deadline to get the code was Nov. 13th (tomorrow) and I was going to get it, but I cannot access the code. The "Claim Reward" button is faded. Please help?
(Attached screenshot)
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Edited by AyeeSenpai: 11/13/2020 8:21:28 AMI'm having the same problem. I completed the dungeon way back in July, but all of the emails I got taking me to redeem my code don't work, from both the first and second wave of codes. I really want this hoodie and I hope Bungie doesn't leave both of us SOL. I sent a support ticket to customer service about this, I'd recommend that you do the same. EDIT: If you're reading this and are in the same boat as me, there's still hope: explain your situation to Customer Service here, I did and I hope you will too https://bungiestore.com/pages/customer-service
