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12/10/2020 5:50:15 AM
1
Connection/Server Issues leading to Matchmaking Ban
I got a message about possibly getting banned from matchmaking by Destiny/Bungie. The grounds are "consistent unstable network connection" other games work fine, I can use apps, use my computers etc. No issues. But when I play Destiny 2 the connection is bad, I get kicked to orbit alot, and have trouble with the servers. Is there an issue on Bungies end? I have tried everything I can to fix these issues including unistalling and reinstalling the game. Please help, I don't want to be banned from matchmaking for something beyond my control. Platform is Xbox One X.
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5 RepliesHowdy! This sounds like a connection issue of some kind is occurring, and could be an internet service provider issue. Below are suggestions that may help with your issue:[quote]1. Use a wired connection rather than Wi-Fi 2. Quit any program or turn off other devices that are streaming 3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url]. 4. Power cycle your internet router 5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] 6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. 7. Enable IPV6 on your router to see if that helps[/quote]
