Hi, I bought the beyond light deluxe edition and season pass, was told I would be able to claim witherhoard from the previous season's rewards. I tried to claim the reward before some deadline, got a message saying that I don't have permission to claim the reward. Please help. Part of the reason I made the purchase was to get that weapon.
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Season Passes do not apply retroactively. Whoever told you that they do misinformed you.