There's a thin line with an issue like this because, on one hand, people can be justifiably upset if someone's incapacity to learn from mistakes essentially compromises the run for everyone or wastes more time than people would have wanted. On the other you have people lashing out with the kind of vitriol you'd expect from an overly serious Destiny player that contributes to the community's "most toxic" label.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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