JavaScript is required to use Bungie.net

Forums

1/9/2022 9:16:22 PM
1
I have an old Xbox account linked to my main Destiny 2 profile on Steam. I’m locked out of the old Xbox account email and I want to link a new Xbox account to my Steam profile. I can’t remove my old Xbox account because I don’t remember the password and I can’t access the old email in order to reset the password. Can Bungie remove the old Xbox account on my behalf so I can link my new one?
English

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide [quote]Bungie is not able to remove connected platform accounts from profiles under any circumstances.[/quote] You will need to work with XBox support to recover the log in credentials for the XBox account.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon