Got restricted for two months for bad connection and now i have a Gigabit contract connection. I decided to changed my home network when i got the second strike. I dont have any issuse in other games, just wanna know what i have to do because clearly having the best connection is not enough. Bungie answers controversies with no help, with bot's messages that tells you that this type of restrictions cant be overturn.
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Best bet is to confirm WiFi or wired connection, and run speed test and post results here. Up, down ping and packet loss.