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3/1/2022 12:44:24 PM
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After spending hours on end running the same well spring and the arrival mission a stupid amount of times I didn’t get 1 ascendant alloy drop , crafting was suppose to stop the ridiculous grind but it’s made it worse some people have a life outside of the game and can’t spend 3 days grinding to get 1 consumable drop, can I please get some customer support on getting a refund
English
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TuxyDohDid you hear that? - old
hello there, Refund requests would need to be directed towards the retailer from whom you made the purchase and be subject to their return policies. As for drop rates for crafting items and materials, they are being investigated. ([url=https://twitter.com/joegoroth/status/1498475889994059777?s=21]source [/url] ) -
So my main account that I had all of my destiny content on got hacked and Xbox had to lock it permanently and I can’t get it back, is there anyway to transfer my gear from the old account to the new account?!?!?! PLEASE HELP!!!
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TuxyDoh
Did you hear that? - old
Hello there[url=https://tenor.com/bwEBR.gif],[/url] Unfortunately, save data is permanently bound to the account that created it. It is not possible to move it to a new account. -
So I just go to PlayStation store , but I don’t think it meets their refund policy as my reason for refund isn’t an option ? I understand drop rates aren’t supposed to be every time but check out my history and see how many times I ran the two events that are meant to drop the item , Off the top of my head it would of been around 5 hours give or take grinding one consumable which multiple times the other players got it along with exotic drops but I could get 1 so I could complete a quest , that’s ridiculous and no one should have to do that , I stopped A few months into last season because Of the crazy grind and thought I would give this one ago because supposedly it was fixing the ridiculous grind issue but it’s made it worse
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TuxyDoh
Did you hear that? - old
[quote]So I just go to PlayStation store , but I don’t think it meets their refund policy as my reason for refund isn’t an option ?[/quote]If it does not meet their policy, then refund is not an option. [quote], Off the top of my head it would of been around 5 hours give or take grinding one consumable which multiple times the other players got it along with exotic drops but I could get 1 so I could complete a quest , that’s ridiculous and no one should have to do that , I stopped A few months into last season because Of the crazy grind and thought I would give this one ago because supposedly it was fixing the ridiculous grind issue but it’s made it worse[/quote]This type of feedback has been noted, that is why they are adjusting the rates, per the tweet I linked. -
That’s good they’re looking into hopefully they fix it and no one else will leave because of it
