I've done void only runs through VoG three times now, but each time, I haven't gotten credit for beating the gatekeeper encounter. Is this a known bug? I'm not entirely sure what's causing it, but maybe if someone is holding the relic, it doesn't count as them having a void subclass equipped? Regardless of the cause, I want to make sure I understand what's going on before I attempt it again.
Update: My boyfriend, who participated in our latest void-only run, also had the same issue. He thought that maybe it might've been bugged because we had to swap a player out, but his triumph was also 4/5 completed with just the gatekeeper segment missing. Also, the player we swapped left after Templar, so still a bit of a mystery.
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It shouldn't be the relic as I've seen it proc without issue while someone was holding it. Did anyone use a different subclass during the encounter and then swap back near the end? I have had it once on a different raid encounter that it didn't count and the only difference between that run and the successful one was that someone used a different subclass till near the end (even though they swapped back well before the encounter ended).