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7/29/2022 12:31:19 PM
1
My acc has been hacked and they deleted my acc st restart is there any way of getting it back
English
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Edited by Spawn: 7/29/2022 1:38:14 PMThere is not. [url=https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy]From Bungie's Help Article:[/url] [quote]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: [u]- Restoration of deleted characters[/u] - Recovery of dismantled, scrapped, deleted, or otherwise discarded items - Recovery of mistakenly Infused items - Recovery of items lost due to a Character's Postmaster being full - Recovery of items lost due to Player Inventories being full - Restoration of access to items or content gained through game sharing - Refunding in-game currencies on accidental purchases - Refunding Silver or transferring Silver between platform accounts, Destiny releases, or inactive accounts in any capacity - Transferring items or characters between platform accounts or inactive accounts in any capacity[/quote] Bungie does have an [url=https://help.bungie.net/hc/en-us/articles/360048721292]Account Security Guide[/url] that can help preventing things going forward, but there is no way to recover manually deleted characters.
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I have had beyond light for years now ever since it dropped but out of no where it’s telling me I need to buy it again but u own it already with the pre order pack and it’s installed on my console I have contacted Xbox 3 times about this situation and it’s on yall end so can you please give me the beyond light dlc I payed for or give me a refund for my money spent
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Edited by Spawn: 7/29/2022 2:45:41 PMWhat license do you have for Beyond Light? Did you ever own Xbox Game Pass for Destiny 2? If you're confident that you have purchased a Beyond Light License, you may need to [url=https://help.bungie.net/hc/en-us/articles/360049196071]restore your licenses[/url] for your platform account. If you previously used Xbox Game Pass to access Destiny 2 content, Destiny 2 is no longer supported in Xbox Game Pass and you would need to purchase those licenses of what you want to access. if you are seeking a refund, those can only be issues through the retailer that you purchased your license from, Bungie doesn't handle refunds since they do not have proof of your purchase transaction.
