I have been trying to transport my Xbox / Epic D2 account over to Steam / Epic. I have been stuck when I log in and go to cross save when it infinity gives me "Loading Cross Save Data" where get started should be and before the user agreement.
I have tried:
- Verifying my email/phone
- Playing on both accounts and moving between destinations
- Using the official app
- Using Incognito/different browser
- Read through bungie's official Q/A help sections related to cross-save
At this point I think the problem is on bungie's end because I'm pretty sure there is nothing I can do. I would really like official help as reddit wasn't any help either.
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So are you just trying to set up cross save or actually trying to transfer characters?